| Main centres: | 1-3 business days |
| Regional areas: | 3-4 business days |
| Remote areas: | 3-5 business days |
1) All Product returns or Exchanges will be send to the manufacturer / Supplier / Distributor for a full inspection and assessment Upon receipt of the returned item, it will undergo a full inspection and assessment by the product supplier / manufacturer / Distributor every supplier / manufacturer / Distributor have its own Policy to exchanges and returns
2) If supplier / manufacturer / Distributor agree to a Refund of price of unsuitable products.
We will refund the full price of any unsuitable products in their original unopened packaging. For opened products, the supplier / manufacturer / Distributor may deduct or charge a reasonable amount for any use of the products plus certain costs necessary for repackaging and restocking, subject to the CPA. These costs are usually up to 25% of the cost of the products.
FEATURES Dual-Band Wi-Fi 6 Speeds up to 3,000Mbps - 2,402Mbps on 5.0GHz and 574Mbps on 2.4GHz Seamless Roaming - Automatically connects devices to the strongest signal while moving around your home Whole-Home Mesh Coverage - Halo units work together to create one unified Wi-Fi network with seamless roaming Connect over 150 Devices - Provide fast and stable connections to over 150 devices Easily Manage Your Home Network - Use the MERCUSYS App to quickly set up and manage your Wi-Fi. You can also manage your kids' online time and contents Full Gigabit Ports - 3× Gigabit ports per Halo unit for lightning-fast wired connectionsSPECIFICATIONSHARDWARE Ports: 3× Gigabit Ports per Halo Unit (WAN/LAN Auto-Sensing) Button: Reset Button Dimensions (W × D × H): 128 × 81 × 83.7mmWIRELESS STANDARDS IEEE 802.11a/n/ac/ax - 5.0GHz IEEE 802.11b/g/n/ax - 2.4GHzSIGNAL RATE 2,402Mbps on 5.0GHz 574Mbps on 2.4GHzCOVERAGE up to 460m² Whole-Home Wi-Fi Coverage (2-Pack)MESH PROTOCOL 802.11k/v/rTRANSMISSION POWER 2.4GHz: <20dBm (EIRP) 5.0GHz: <23dBm (EIRP)RECEPTION SENSITIVITY2.4GHz 11g 6Mbps: -96dBm 11g 54Mbps: -78dBm 11ax HE20 MCS0: -96dBm 11ax HE20 MCS11: -63dBm 11ax HE40 MCS11: -59dBm5.0GHz 11a 6Mbps: -96dBm 11a 54Mbps: -77dBm 11ac VHT20 MCS8: -74dBm 11ac VHT40 MCS9: -67dBm 11ac VHT80 MCS9: -63dBm 11ax HE20 MCS11: -66dBm 11ax HE40 MCS11: -63dBm 11ax HE80 MCS11: -59dBmWORKING MODE Router Mode Access Point ModeWAN TYPE Dynamic IP Static IP PPPoE L2TP PPTPDHCP Server ClientPROTOCOLS Supports IPv4 and IPv6GUEST NETWORK 2.4GHz Guest Network 5.0GHz Guest NetworkFEATURES Parental Controls QoS (Quality of Service) Monthly Report Assisted Setup Address Reservation Port Forwarding Mercusys DDNS VLAN Support IPv6 Support LED ControlMANAGEMENT Local Management Remote Management Multi-ManagersWIRELESS SECURITY WPA-PSK WPA2-PSK WPA3