| Main centres: | 1-3 business days |
| Regional areas: | 3-4 business days |
| Remote areas: | 3-5 business days |
1) All Product returns or Exchanges will be send to the manufacturer / Supplier / Distributor for a full inspection and assessment Upon receipt of the returned item, it will undergo a full inspection and assessment by the product supplier / manufacturer / Distributor every supplier / manufacturer / Distributor have its own Policy to exchanges and returns
2) If supplier / manufacturer / Distributor agree to a Refund of price of unsuitable products.
We will refund the full price of any unsuitable products in their original unopened packaging. For opened products, the supplier / manufacturer / Distributor may deduct or charge a reasonable amount for any use of the products plus certain costs necessary for repackaging and restocking, subject to the CPA. These costs are usually up to 25% of the cost of the products.
FEATURES 2K Resolution - Sharp 3MP video (2304 × 1296) for clear home monitoring Pan and Tilt Coverage - 360° horizontal viewing with motion tracking and no blind spots Smart AI Detection - Motion, person and baby crying detection with instant alerts Night Vision - Infrared night vision up to 12m for 24/7 surveillance Two-Way Audio - Built-in microphone and speaker for real-time communication Flexible Storage - Supports microSD (up to 512GB) and cloud storage optionsSPECIFICATIONSCAMERA Image Sensor: 1/3" Progressive Scan CMOS Lens: 4mm, F2.0 Field of View: 86° (Diagonal), 73° (Horizontal), 40° (Vertical) Pan/Tilt Range: 340° Pan, 110° Tilt Night Vision: 850nm IR LED (up to 12m) Interface: RESET Button, microSD Slot (up to 512GB)VIDEO AND AUDIO Resolution: 3MP (2304 × 1296) Frame Rate: 15/20/25/30fps (15fps default) Video Compression: H.264 Digital Zoom: up to 10.8× Live View: Yes Audio: Built-in Microphone and Speaker Two-Way Audio: Yes Siren Volume: up to 88dBSTORAGE Local Storage: microSD Card Slot (up to 512GB) Cloud Storage: Mercusys Camera Care (Subscription Required)DETECTION AND NOTIFICATIONS Detection Types: Motion, Person, Baby Crying Activity Zones: Yes Notifications: System AlertsNETWORK Connectivity: Wi-Fi Wireless: IEEE 802.11 b/g/n (2.4GHz) Transmission Rates: 11Mbps (11b), 54Mbps (11g), 72.2Mbps (11n) Protocols: TCP/IP, DHCP, ICMP, DNS, NTP, HTTPS, TCP, UDP RTSP: Yes ONVIF: YesSECURITY Encryption: 128-bit AES with SSL/TLS Wireless Security: WPA/WPA2-PSKPOWER Power Supply: 9V DC Adapter Input: 100~240V AC, 50/60Hz, 0.3A Output: 9V 0.6AGENERAL Smart Integration: Google Assistant, Amazon Alexa Mounting Options: Tabletop, Ceiling Mount Operating Temperature: 0~40°C Storage Temperature: -40~60°C Operating Humidity: 10~90% RH (Non-Condensing) Storage Humidity: 0~90% RH (Non-Condensing) Dimensions: 78.4 × 78.4 × 105.6mm Certifications: CE, NCC, BSMI, NTRA, KC, RCM, ONVIF
