| Main centres: | 1-3 business days |
| Regional areas: | 3-4 business days |
| Remote areas: | 3-5 business days |

1) All Product returns or Exchanges will be send to the manufacturer / Supplier / Distributor for a full inspection and assessment Upon receipt of the returned item, it will undergo a full inspection and assessment by the product supplier / manufacturer / Distributor every supplier / manufacturer / Distributor have its own Policy to exchanges and returns
2) If supplier / manufacturer / Distributor agree to a Refund of price of unsuitable products.
We will refund the full price of any unsuitable products in their original unopened packaging. For opened products, the supplier / manufacturer / Distributor may deduct or charge a reasonable amount for any use of the products plus certain costs necessary for repackaging and restocking, subject to the CPA. These costs are usually up to 25% of the cost of the products.
Microsoft Surface Laptop 7, Intel Core Ultra 7, Intel AI Boost with 48 TOPS, 16 GB LPDDR5x RAM, Removable solid-state drive (Gen 4 SSD) 512GB, Intel Arc Graphics, Surface Laptop 13.8-inch: Touchscreen: 13.8-inch PixelSense Flow display, Resolution: 2304 × 1536 (201 PPI), Aspect ratio: 3:2, Contrast ratio: 1300:1, Dynamic refresh rate: up to 120 Hz, Colour profile: sRGB and Vivid, Individually colour-calibrated display, Adaptive colour, Auto colour management