| Main centres: | 1-3 business days |
| Regional areas: | 3-4 business days |
| Remote areas: | 3-5 business days |
1) All Product returns or Exchanges will be send to the manufacturer / Supplier / Distributor for a full inspection and assessment Upon receipt of the returned item, it will undergo a full inspection and assessment by the product supplier / manufacturer / Distributor every supplier / manufacturer / Distributor have its own Policy to exchanges and returns
2) If supplier / manufacturer / Distributor agree to a Refund of price of unsuitable products.
We will refund the full price of any unsuitable products in their original unopened packaging. For opened products, the supplier / manufacturer / Distributor may deduct or charge a reasonable amount for any use of the products plus certain costs necessary for repackaging and restocking, subject to the CPA. These costs are usually up to 25% of the cost of the products.
The Planet POETESTER is a handheld diagnostic tool designed to verify and troubleshoot Power over Ethernet (PoE) installations that use IEEE 802.3af and 802.3at standards. It helps installers, technicians, and network engineers quickly check whether PoE ports on switches, injectors, or midspans are supplying the correct voltage and power class to connected devices such as IP cameras, wireless access points, VoIP phones, and other PoEpowered equipment. By simulating a PoE powered device (PD), the tester can confirm proper power delivery and identify faults such as underpowered ports, incorrect wiring, or faulty cables before full deployment.
Equipped with easytoread LEDs and indicators, the Planet PoE tester provides instant visual feedback on power status and classification, giving you confidence that your PoE network will reliably energise devices once installed. It's a practical tool for validating PoE infrastructure during installation, maintenance, or troubleshooting, helping reduce downtime and ensuring the network's power and data pathways are functioning correctly.
