Important Warranty Information:
Warranty Coverage: The SST RGBW Colour Changing LED Round Poolite comes with a 2-year limited warranty from the date of purchase. This warranty covers any defects or malfunctions in the product that occur during normal usage within the specified warranty period.
Warranty Void: Opening or servicing the product by anyone other than the manufacturer or authorized service agents will void the warranty. To ensure the warranty remains valid, it is important to rely on authorized professionals for any servicing or repairs.
Usage and Power Supply: The product is designed for use in pools and must be powered by a suitable and compatible power supply. It is crucial to adhere to the recommended power supply guidelines to ensure the product's optimal performance and safety.
Pre-shipment Testing: Prior to leaving the warehouse, all SST RGBW Colour Changing LED Round Poolite units undergo thorough testing to ensure their functionality. A video with a time stamp is included with your purchase as proof of the testing process.
Factory Malfunction Warranty: The warranty for the SST RGBW Colour Changing LED Round Poolite covers factory malfunctions. In the event of a warranty claim, the product will be tested upon its return to the factory to determine if a factory fault is detected. Warranty claims arising from improper installation or external factors may not be covered.
Warranty Claim Conditions: To initiate a warranty claim, please follow the warranty claim process specified by the manufacturer or authorized service agents. Provide the necessary documentation, such as the purchase receipt and any other required information, to support your claim. Warranty claims will only be considered if a factory fault is detected during the testing process.
We are dedicated to providing you with a reliable and high-quality pool light. If you have any further questions or require assistance regarding the warranty or product support, please don't hesitate to contact our customer support team.
Please read and adhere to these warranty terms to ensure your product is covered in case of any issues.
For new installation in a concrete or brick wall, the light housing will be required and should be ADDED" in your selection.
https://www.onlinepoolstore.co.za/product/pool-light-housing-with-gland-nut-and-seal-170mm/
