Psychology of Customer Service - Brian Jude
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Product details
Condition
Secondhand
Location
South Africa
Product code
17081-17130 BOX350 (445766098949653)
Bob Shop ID
614888732
Title: Psychology of Customer Service
Author: Brian Jude
Publisher: Penguin Random House South Africa
Year: 1990
Number of pages: 139
ISBN: 9781868722310
Synopsis: At its best, customer service in South Africa is indifferent. In every market segment the general trend is to treat the customer like a third-class slave. This title aims to change this sorry state, and to make sure that the customer really is king.
Condition: Used
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