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For all courses in quality management quality engineering quality technology and continuous process improvement in universities colleges community colleges and corporate environments. This practical student-focused text shows how to focus all of an organization's resources on continuous and simultaneous improvement of quality and productivity - thereby continually improving both performance and competitiveness. It coherently addresses all elements of quality management including Lean Six Sigma Lean Six Sigma and many topics that competitive books overlook (e.g. peak performance partnering manufacturing networks culture and crucial people aspects of quality). Direct and straightforward it links big picture theories and principles to detailed real-world strategies and techniques. Throughout critical thinking activities discussion assignments and research links promote deeper thinking and further exploration. This edition adds all-new cases plus new information on topics ranging from supervision to certification QFD and SPC to benchmarking and JIT.
TITLE: Quality Management for Organizational Excellence Pearson New International Edition
AUTHOR: David L. Goetsch
SKU: 9781292022338
PUBLISHER: Pearson Education Limited
DATE PUBLISHED: 26/07/2013
PLACE PUBLISHED: United Kingdom
PAGES: 472
BINDING: Paperback / softback
LANGUAGE: English
DIMENSIONS: 214 mm x 278 mm x 24 mm
WEIGHT: 1148 gr