| Main centres: | 1-3 business days |
| Regional areas: | 3-4 business days |
| Remote areas: | 3-5 business days |

1) All Product returns or Exchanges will be send to the manufacturer / Supplier / Distributor for a full inspection and assessment Upon receipt of the returned item, it will undergo a full inspection and assessment by the product supplier / manufacturer / Distributor every supplier / manufacturer / Distributor have its own Policy to exchanges and returns
2) If supplier / manufacturer / Distributor agree to a Refund of price of unsuitable products.
We will refund the full price of any unsuitable products in their original unopened packaging. For opened products, the supplier / manufacturer / Distributor may deduct or charge a reasonable amount for any use of the products plus certain costs necessary for repackaging and restocking, subject to the CPA. These costs are usually up to 25% of the cost of the products.
The RADWIN Outdoor Lightning Protection Unit (RW-LPU) safeguards outdoor network equipment from voltage surges caused by lightning strikes. It supports 10/100/1000/2500 Base-T Ethernet connections and Power over Ethernet (PoE) delivery. This unit ensures continuous operation of RADWIN wireless bridges by diverting excess energy away from sensitive electronics. Install it between the power source and the outdoor radio to maintain system integrity during electrical storms.