| Main centres: | 1-3 business days |
| Regional areas: | 3-4 business days |
| Remote areas: | 3-5 business days |

1) All Product returns or Exchanges will be send to the manufacturer / Supplier / Distributor for a full inspection and assessment Upon receipt of the returned item, it will undergo a full inspection and assessment by the product supplier / manufacturer / Distributor every supplier / manufacturer / Distributor have its own Policy to exchanges and returns
2) If supplier / manufacturer / Distributor agree to a Refund of price of unsuitable products.
We will refund the full price of any unsuitable products in their original unopened packaging. For opened products, the supplier / manufacturer / Distributor may deduct or charge a reasonable amount for any use of the products plus certain costs necessary for repackaging and restocking, subject to the CPA. These costs are usually up to 25% of the cost of the products.
Designed for gamers seeking immersive sound, crystal-clear communication and unmatched comfort, the Redragon SCREAM RGB gaming headset delivers superior audio performance for long gaming sessions. Equipped with a 40mm speaker driver, the headset produces rich, high-quality sound with balanced bass, midrange, and high frequencies, ensuring you hear every in-game detail with precision. The SCREAM headset's noise-reducing ear cushions provide an immersive audio environment by blocking out external distractions. The 360° adjustable noise cancellation microphone offers clear communication with teammates and friends online, for a distortion-free audio experience. The dynamic RGB backlighting allows you to express yourself while making your gaming setup more atmospheric and immersive.