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Author: Jack J. Phillips With Author's Inscription Publisher: Butterworth-Heinemann (2003) ISBN-10: 0750676019 ISBN-13: 9780750676014 Condition: Very Good. Light bumping to the bottom corners of the boards and the spine-ends. The DJ has a few scratches and light creasing along the edges. Else a very good copy. Binding: Hardcover with dust jacket Pages: 375 Dimensions: 23.9 x 16.3 x 2.6 cm +++ by Jack J. Phillips (With Author's Inscription) +++ The second edition of this bestselling book, Return on Investment in Training andPerformance Improvement Programs, guides you through a proven, results-based approach to calculating the Return on Investment in training and performance improvement programs.
Jack Phillips has composed user-friendly ROI calculations, plus: ten post-program data collection methods, ten strategies for determining the amount of improvement that is directly linked to training programs, ten techniques for converting both hard and soft data to monetary values.
