Main centres: | 1-3 business days |
Regional areas: | 3-4 business days |
Remote areas: | 3-5 business days |
A colorful pithy no-nonsense tale that shows readers how Novell made customer support its top profit center told from a human perspective. Strategies core training concepts results and take-away lessons make it entertaining and informative reading.
TITLE: Service Excellence @ Novell
AUTHOR: Nova Vistaa Publishing'S Best Practices Editors
SKU: 9789077256114
PUBLISHER: Nova Vista Publishing
DATE PUBLISHED: 01/02/2006
PLACE PUBLISHED: Belgium
PAGES: 112
BINDING: Paperback / softback
LANGUAGE: English
DIMENSIONS: 160 mm x 230 mm
WEIGHT: 0 gr