| Main centres: | 1-3 business days |
| Regional areas: | 3-4 business days |
| Remote areas: | 3-5 business days |
1) All Product returns or Exchanges will be send to the manufacturer / Supplier / Distributor for a full inspection and assessment Upon receipt of the returned item, it will undergo a full inspection and assessment by the product supplier / manufacturer / Distributor every supplier / manufacturer / Distributor have its own Policy to exchanges and returns
2) If supplier / manufacturer / Distributor agree to a Refund of price of unsuitable products.
We will refund the full price of any unsuitable products in their original unopened packaging. For opened products, the supplier / manufacturer / Distributor may deduct or charge a reasonable amount for any use of the products plus certain costs necessary for repackaging and restocking, subject to the CPA. These costs are usually up to 25% of the cost of the products.
The Simzo Non-Contact Infrared Thermometer can be used to measure body temperature by aiming the device at the forehead from 5-8cm away for less than 1 second. This non-contact measurement means that the device is not touching the skin, preventing cross-infection. It's simple to use; press the respective buttons to toggle between measurement mode, unit of measurement, and memory check. The Infrared Thermometer has a standard deviation rate of 0.2°C-0.3°C when measuring body temperature and 1°C when measuring objects. It has a warning beep to indicate a high temperature.