| Main centres: | 1-3 business days |
| Regional areas: | 3-4 business days |
| Remote areas: | 3-5 business days |

1) All Product returns or Exchanges will be send to the manufacturer / Supplier / Distributor for a full inspection and assessment Upon receipt of the returned item, it will undergo a full inspection and assessment by the product supplier / manufacturer / Distributor every supplier / manufacturer / Distributor have its own Policy to exchanges and returns
2) If supplier / manufacturer / Distributor agree to a Refund of price of unsuitable products.
We will refund the full price of any unsuitable products in their original unopened packaging. For opened products, the supplier / manufacturer / Distributor may deduct or charge a reasonable amount for any use of the products plus certain costs necessary for repackaging and restocking, subject to the CPA. These costs are usually up to 25% of the cost of the products.
The Snom 10W Power Supply Unit (SKU: SNOM-PSU-10W) provides reliable 10-watt power for all Snom desk phones. This unit features a standard AC input and a DC output compatible with Snom VoIP handsets. It ensures stable voltage delivery for uninterrupted voice communication in office environments. The compact design fits easily under desks or in server racks. Use this certified power adapter to maintain optimal performance of your Snom telephony infrastructure.