| Main centres: | 1-3 business days |
| Regional areas: | 3-4 business days |
| Remote areas: | 3-5 business days |

1) All Product returns or Exchanges will be send to the manufacturer / Supplier / Distributor for a full inspection and assessment Upon receipt of the returned item, it will undergo a full inspection and assessment by the product supplier / manufacturer / Distributor every supplier / manufacturer / Distributor have its own Policy to exchanges and returns
2) If supplier / manufacturer / Distributor agree to a Refund of price of unsuitable products.
We will refund the full price of any unsuitable products in their original unopened packaging. For opened products, the supplier / manufacturer / Distributor may deduct or charge a reasonable amount for any use of the products plus certain costs necessary for repackaging and restocking, subject to the CPA. These costs are usually up to 25% of the cost of the products.
Experience the next level of smart lighting with the Sonoff Dimmer (Zigbee). Built on the stable Zigbee 3.0 standard making it the perfect choice for those seeking a hub-based smart home ecosystem. It features trailing edge dimming technology with automatic calibration, ensuring your lights dim smoothly.
Designed for flexibility, the Sonoff Dimmer (Zigbee) supports two-way control, allowing you to manage your lights from multiple switch locations. It goes beyond simple control by offering power monitoring, helping you track energy usage and optimize efficiency. Safety is a priority with integrated overheat protection that automatically cuts power if the device gets too hot.
Compatible with Google Home, or Amazon Alexa allowing for convenient voice control, automation scenes, and cross-platform flexibility.
Please Note: We unfortunatly do not offer telephonic support as it requires an onsite installer. This products should only be installed by a certified electrician with good undestanding dimming and IoT.
Distribution and registered reseller support is available via Qi Systems Distribution. This product is currently not certified in South Africa however we are in the process of applying for certification.
Please use with the same brand and type of dimmable Bulbs/Globes. Requires all bulbs to be replaced at the same time to avoid flickering.
It sound expensive replacing all the bulbs at the same time but in reality avoiding those headaches caused by old dimmable bulbs it's really not.
Should your lights flicker please ask your installer to adjust minimal brightness setting to the quality and age of bulbs then add 10% extra for what your eyes don't see but may lead to headaches.
Product Specifications:
Product Size and weight