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NB !!! No Refund Or Exchanges On Consumable Goods OPEN And USED Printer Cartridge & Toners And Ink

1) All Product returns or Exchanges will be send to the manufacturer / Supplier / Distributor for a full inspection and assessment Upon receipt of the returned item, it will undergo a full inspection and assessment by the product supplier / manufacturer / Distributor every supplier / manufacturer / Distributor have its own Policy to exchanges and returns

2) If supplier / manufacturer / Distributor agree to a Refund of price of unsuitable products.

We will refund the full price of any unsuitable products in their original unopened packaging. For opened products, the supplier / manufacturer / Distributor may deduct or charge a reasonable amount for any use of the products plus certain costs necessary for repackaging and restocking, subject to the CPA. These costs are usually up to 25% of the cost of the products.

The Sonoff Dongle Max (Zigbee) is engineered for serious smart home enthusiasts and professionals who demand rock-solid stability and future-proof connectivity.

What sets the Dongle Max apart are its versatile deployment options: connect via USB-C for simple plug-and-play, use Wi-Fi for flexible placement, or utilize the built-in Power over Ethernet (PoE) port for maximum stability and a clean, single-cable power and network solution. Its web-based management interface allows for effortless device status monitoring, configuration changes, and, crucially, easy firmware management to switch between Coordinator, Router, or Thread RCP modes without manual flashing. Enclosed in a durable aluminum housing and featuring dual 5dBi adjustable antennas, the Dongle Max ensures superior, 360° signal coverage for a large, reliable, and scalable Zigbee and Thread network.

**Please Note: We do not support any Home Assistant or Zigbee MQTT Configs.**

Please Note: Unfortunately, due to the complexity and customization of the Zigbee Dongle Max, we recommend contacting an installer as this product is sold without support.

Product Specifications

• Model: Dongle-M
• Product Type: Zigbee/Thread PoE Dongle / Gateway
• Chipset: Silicon Labs EFR32MG24 + Espressif ESP32-D0WDR2
• Wireless Connections: Zigbee 3.0, Thread, Wi-Fi IEEE 802.11b/g/n (2.4GHz)
• Connectivity Interfaces: USB Type-C, RJ45 Ethernet (with PoE support)
• Input Power: 5V1A (via Type C) 48V 0.25A (via PoE port)
• Antennas: Dual 5dBi adjustable external antennas
• Management: Web-Based Management Interface (for firmware, settings, logs)
• Casing Material: Aluminum, PC+ABS
• Supported Platforms: Home Assistant, Zigbee2MQTT, openHAB, and others
• Working Temperature: -10°C to 60°C
• Working Humidity: 5-95%RH, non-condensing
• Color: Dim gray