| Main centres: | 1-3 business days |
| Regional areas: | 3-4 business days |
| Remote areas: | 3-5 business days |

1) All Product returns or Exchanges will be send to the manufacturer / Supplier / Distributor for a full inspection and assessment Upon receipt of the returned item, it will undergo a full inspection and assessment by the product supplier / manufacturer / Distributor every supplier / manufacturer / Distributor have its own Policy to exchanges and returns
2) If supplier / manufacturer / Distributor agree to a Refund of price of unsuitable products.
We will refund the full price of any unsuitable products in their original unopened packaging. For opened products, the supplier / manufacturer / Distributor may deduct or charge a reasonable amount for any use of the products plus certain costs necessary for repackaging and restocking, subject to the CPA. These costs are usually up to 25% of the cost of the products.
The Sonoff M5 Matter Smart Wall Switch 2CH series offers a sophisticated solution for modern home automation. Designed with Matter compatibility, these switches effortlessly integrate into Matter-enabled ecosystems such as Alexa, Google Home, and Apple Home, providing a unified control experience across multiple devices and brands.
Additionally one standout feature is its seamless compatibility with Apple Home, facilitated through Matter integration. This allows users to control M5 Matter switches directly within the Apple Home App and create automation scenarios with devices from various manufacturers, enhancing the overall smart home experience.
The switches are equipped with eWeLink-Remote control functionality, thus acting as a gateway for Scene Controller R5. This enables two-way or multi-way control of lights or appliances without the need for complex wiring, therefore making it easy to implement and manage advanced lighting setups.
For local control, the M5 Matter switches feature high-precision physical buttons, therefore ensuring reliable operation and ease of use for anyone in the household. Additionally, safety is paramount with separate high and low voltage design, allowing for safe disassembly when needed.
The switches are crafted from high-grade PC V0+CRS materials, ensuring high-temperature resistance and excellent flame-retardance. Their compact design and white color blend seamlessly with modern interiors, providing both functionality and aesthetic appeal.