| Main centres: | 1-3 business days |
| Regional areas: | 3-4 business days |
| Remote areas: | 3-5 business days |
1) All Product returns or Exchanges will be send to the manufacturer / Supplier / Distributor for a full inspection and assessment Upon receipt of the returned item, it will undergo a full inspection and assessment by the product supplier / manufacturer / Distributor every supplier / manufacturer / Distributor have its own Policy to exchanges and returns
2) If supplier / manufacturer / Distributor agree to a Refund of price of unsuitable products.
We will refund the full price of any unsuitable products in their original unopened packaging. For opened products, the supplier / manufacturer / Distributor may deduct or charge a reasonable amount for any use of the products plus certain costs necessary for repackaging and restocking, subject to the CPA. These costs are usually up to 25% of the cost of the products.
Thanks to the new QN2e HD Noise Canceling Processor, Integrated Processor V2 and Dual FB Mic in which allows precise control of microphones, enables Realtime noise canceling processing and improve low frequency cancellation performance.Dynamic Driver X - newly developed 8.4mm driver that creates silence and realistic sound Noise Isolation Earbuds tips - with soft and lightweight edge and high-rigidity dome hat creates stunning sound quality.With Hi-Res Wireless, DSEE Extreme and LDAC, you can enjoy high-resolution content with great sound without degradation360 Reality Audio & Head Tracking compatibility - a new music experience allowing you to become more immersed in the world of musicBest call quality - Thanks to bone conductor sensor that only picks up your vibration from your voice and AI DNN to suppress ambient noise and extract your voice clearly in a wide range of environmentsWearing comfort - less fatigue and more immersion in the contents Multipoint and Audio switch - easily switch connections between two devices regardless of the OSLE Audio - New generation Bluetooth audio that enables ultra low latency which is ideal for gaming Adaptive Sound Control and Auto-Play compatibilityGreat usability - Head Gesture, Speak-to-Chat, Quick Attention, Quick Access, Voice Assistant, Fast Pair/Swift Pair, wireless charging and Safe listening Battery life of 8H + 8H in each earbuds and 24H total with charging case - Quick charge of 3 mins = 1H playback IPX4 water resistance Eco-friendly
| Brand | Sony |
| SKU | WF-1000XM5/SME |
| Category | Audio/Bluetooth Earphones/TWS ANC |
| Type | Audio |
| Depth (mm) | 1 |
| Height (mm) | 1 |
| Width (mm) | 1 |
