TERMS AND CONDITIONS
* Serious bidders only. Please do not bid if you don't intend to go through. If you have any questions please ask BEFORE bidding not AFTER you have won the auction.
* Unless prior arrangements were made, all payments are due within 72 hours after auction completion. Failure to do so may result in SNC, negative rating and the product sold/relisted elsewhere. Please honour your bid - as wasted auctions costs us time and money.
* Products comes with a 7 (seven) day money back satisfaction guarantee. Should you for any reason not be entirely happy with the product it can be returned for refund. Products must be returned to our warehouse in Port Elizabeth at customers own cost. We advise products to be packaged properly and that items be insured against damage by couriers. Once received in good order we will process a refund. Original shipping charges will not be refunded. If products are received in damaged condition we reserve the right not to refund. Only warranties explicitly stated in the auction shall apply.
* Delivery is done via courier and items will be dispatched within 48 business hours of order providing payments have cleared in our account.
* Deliveries take on average 2-5 days from day of dispatch. Couriers only deliver to day time delivery addresses and no deliveries on weekends of public holidays are done. In the event of smaller towns delivery time may be somewhat longer.
* This is via door-to-door courier. No deliveries will be done to farms or remote areas. In some very isolated cases our contracted courier may charge a surcharge to deliver to a specific is (i.e. un-serviced towns) - in this case we will inform the winning bidder of this before dispatching the product. The winning bidder can then choose to pay this surcharge or to cancel the order or arrange his/her own transport.
* As deliveries are done via third parties we have no control over this and cannot take responsibility for unforeseen delays. We will supply tracking details of parcels sent so that customers could liaise directly with couriers if special arrangements is to be made.
* DO NOT SIGN FOR YOUR WAYBILL BEFORE CHECKING THE CONTENTS FOR DAMAGES. Once you have signed for your waybill to have received the goods in good orders we will NOT take responsibility for any damages. If you see the packaging is damaged and was unable to verify any damages then please CLEARLY indicate on the waybill a note to the effect of 'Packaging Damaged. Contents not checked'. We are not able to claim against couriers for damages reported AFTER the receiver signed for the product.
* Products comes with a 7 (seven) day money back satisfaction guarantee. Should you for any reason not be entirely happy with the product it can be returned for refund. Products must be returned to our warehouse in Port Elizabeth at customers own cost. We advise products to be packaged properly and that items be insured against damage by couriers. Once received in good order we will process a refund. Original shipping charges will not be refunded. If products are received in damaged condition we reserve the right not to refund.
* Only warranties explicitly stated in the auction shall apply. This item is an auction item and therefore standard manufacturer guarantees does not apply unless stated otherwise in the auction.
* Photos are good representations of the product - however minor changes in colour or design may occurs especially since different computer monitors display colours differently
