| Main centres: | 1-3 business days |
| Regional areas: | 3-4 business days |
| Remote areas: | 3-5 business days |

1) All Product returns or Exchanges will be send to the manufacturer / Supplier / Distributor for a full inspection and assessment Upon receipt of the returned item, it will undergo a full inspection and assessment by the product supplier / manufacturer / Distributor every supplier / manufacturer / Distributor have its own Policy to exchanges and returns
2) If supplier / manufacturer / Distributor agree to a Refund of price of unsuitable products.
We will refund the full price of any unsuitable products in their original unopened packaging. For opened products, the supplier / manufacturer / Distributor may deduct or charge a reasonable amount for any use of the products plus certain costs necessary for repackaging and restocking, subject to the CPA. These costs are usually up to 25% of the cost of the products.
FEATURES Centralised Data Hub - Consolidate all your data with complete data ownership and multi-platform access Seamless Sharing and Syncing - Sync and share data across devices and operating systems, enabling effortless collaboration Built-In Data Protection - Back up your files to a variety of destinations Smart Surveillance - Create a comprehensive video surveillance system that scales with your needsSPECIFICATIONSPerformance CPU: Realtek RTD1619B, Quad-Core 1.7GHz, 64-bit Hardware Encryption Engine: Yes Memory: 1GB DDR4 non-ECCStorage Drive Bays: 2× 3.5" SATA HDD SSD Support: 2.5" SATA SSD Compatible Supported RAID Type: Basic Maximum Single Volume Size: 108TB Maximum Internal Volume Number: 1× Btrfs File System Support: YesNetwork and Ports LAN Port: 1× 1GbE RJ45 USB Ports: USB3.2 Gen1 USB Copy Button: YesFile System Support Internal: Btrfs, EXT4 External: Btrfs, EXT4, EXT3, FAT, NTFS, HFS+, exFATPerformance and Capacity Maximum Concurrent SMB/AFP/FTP Connections: 200× Maximum Local User Accounts: 1,024× Maximum Shared Folders: 256× Maximum iSCSI Targets: 10× Maximum LUNs: 10×Surveillance Station Default Licences Included: 2× IP Camera Licences H.264 Support (up to 4K): up to 12× Channels Depending on Resolution H.265 Support (up to 4K): up to 12× Channels Depending on ResolutionPower and Consumption Power Supply: 36W Adapter AC Input: 100~240V AC Power Consumption: 10.69W (Access), 3.44W (HDD Hibernation) Noise Level: 19dB(A)Physical Dimensions (H × W × D): 166 × 71 × 224mm Weight: 0.7kg Cooling: 60mm FanEnvironment Operating Temperature: 0~40°C Storage Temperature: -20~60°C Humidity: 5~95% RHWarranty 2-Year Hardware Warranty (Extendable to 4 Years with Extended Warranty Plus)