| Main centres: | 1-3 business days |
| Regional areas: | 3-4 business days |
| Remote areas: | 3-5 business days |

1) All Product returns or Exchanges will be send to the manufacturer / Supplier / Distributor for a full inspection and assessment Upon receipt of the returned item, it will undergo a full inspection and assessment by the product supplier / manufacturer / Distributor every supplier / manufacturer / Distributor have its own Policy to exchanges and returns
2) If supplier / manufacturer / Distributor agree to a Refund of price of unsuitable products.
We will refund the full price of any unsuitable products in their original unopened packaging. For opened products, the supplier / manufacturer / Distributor may deduct or charge a reasonable amount for any use of the products plus certain costs necessary for repackaging and restocking, subject to the CPA. These costs are usually up to 25% of the cost of the products.
FEATURES
Enterprise Reliability and Durability - For demanding 24/7 environments, rated for 2.5 million hour MTTF and up to 550TB per year workloads
Designed for Synology Enterprise Systems - Over 200,000 hours of stringent validation tests ensure maximum dependability on Synology SA and UC series solutions
Persistent Write Cache - Minimises the chance of data corruption in the event of sudden power loss
Faster Array Rebuild - Up to 27% faster RAID array repair with firmware fine-tuned and optimised for performance
Automatic Firmware Updates - Firmware updates through DSM simplify maintenance
SPECIFICATIONS
Capacity: 16 TB
Form Factor: 3.5
Interface: SAS 12 Gb/s
Sector Size: 512e
Rotational Speed: 7,200 rpm
Interface Speed: 12.0 Gb/s, 6.0 Gb/s, 3.0 Gb/s, 1.5 Gb/s
Buffer Size: 512 MiB
Maximum Sustained Data Transfer Speed (Typical): ~262 MiB/s
Mean Time to Failure (MTTF): 2.5 million hours
Workload Rating: 550 TB transferred per year
Warranty: 5 years
Supply Voltage: 12 V (± 10%) / 5 V (+10/-7%)
Active Idle Power (Typical): ~4.46 W
Random Read/Write Power (4 KB Q1 Typical): ~8.12 W
Operating Temperature: 5 °C to 60 °C
Non-Operating Temperature: -40 °C to 70 °C
Operating Shock: 686 m/s² (70 G, 2 ms)
Non-Operating Shock: 2,450 m/s² (250 G, 2 ms)
Operating Vibration: 7.35 m/s² (0.75 G) @ 5-300 Hz, 2.45 m/s² (0.25 G) @ 300-500 Hz
Non-Operating Vibration: 29.4 m/s² (3.0 G) @ 5-500 Hz
Operating Altitude: -305 m to 3,048 m
Non-Operating Altitude: -305 m to 12,192 m
Relative Humidity (Operating): 5 % to 90 % R.H. (no condensation)
Relative Humidity (Non-Operating): 5 % to 95 % R.H. (no condensation)
Size (H × W × D): 26.1 × 101.85 × 147 mm
Weight: ~720 g
Certifications: CE, EAC, BSMI, RCM, KC, ICES, UKCA, TUV, UL, RoHS