| Main centres: | 1-3 business days |
| Regional areas: | 3-4 business days |
| Remote areas: | 3-5 business days |

1) All Product returns or Exchanges will be send to the manufacturer / Supplier / Distributor for a full inspection and assessment Upon receipt of the returned item, it will undergo a full inspection and assessment by the product supplier / manufacturer / Distributor every supplier / manufacturer / Distributor have its own Policy to exchanges and returns
2) If supplier / manufacturer / Distributor agree to a Refund of price of unsuitable products.
We will refund the full price of any unsuitable products in their original unopened packaging. For opened products, the supplier / manufacturer / Distributor may deduct or charge a reasonable amount for any use of the products plus certain costs necessary for repackaging and restocking, subject to the CPA. These costs are usually up to 25% of the cost of the products.
FEATURES Designed for reliable 24/7 operation in home and small office NAS environments Uses 100% Conventional Magnetic Recording (CMR) technology for consistent write performance Supports a workload rating of 180 TB per year for sustained NAS use Offers up to 1.2 million hours MTBF for long-term reliability Validated through over 500,000 hours of cumulative compatibility and stress testing Supports seamless firmware updates through Synology DSM without drive removal Includes performance-tuned firmware optimised for faster sequential reads and RAID rebuilds Backed by a 3-year limited warranty with Synology supportSPECIFICATIONS Capacity: 16 TB Form Factor: 3.5-inch Interface: SATA 6 Gb/s Rotational Speed: 7,200 rpm Maximum Sustained Data Transfer Speed (typical): ~281 MB/s Warranty: 3 years Power Consumption (Active Idle, typical): ~4.14 W Power Consumption (Random Read/Write 4 KB Q1, typical): ~7.48 W Operating Temperature: 5 °C to 60 °C Non-Operating Temperature: -40 °C to 70 °C Mean Time Between Failures (MTBF): up to ~1.2 million hours Workload Rating: ~180 TB per year Recording Technology: Conventional Magnetic Recording (CMR)