| Main centres: | 1-3 business days |
| Regional areas: | 3-4 business days |
| Remote areas: | 3-5 business days |
1) All Product returns or Exchanges will be send to the manufacturer / Supplier / Distributor for a full inspection and assessment Upon receipt of the returned item, it will undergo a full inspection and assessment by the product supplier / manufacturer / Distributor every supplier / manufacturer / Distributor have its own Policy to exchanges and returns
2) If supplier / manufacturer / Distributor agree to a Refund of price of unsuitable products.
We will refund the full price of any unsuitable products in their original unopened packaging. For opened products, the supplier / manufacturer / Distributor may deduct or charge a reasonable amount for any use of the products plus certain costs necessary for repackaging and restocking, subject to the CPA. These costs are usually up to 25% of the cost of the products.
FEATURES High Performance - Supports critical workloads with up to 2,200MB/s read and 1,164MB/s write performance Redundant Power - Maximise uptime with two redundant power supply units Expansion Options - Scale up to 28× drives with the RX1217(RP) and add 10/25GbE networking or fast NVMe SSD Cache with PCIe add-on cards High Availability - Combine two devices into a Synology High Availability cluster for maximum service uptime and minute-level failoverSPECIFICATIONSHardwareCPU AMD Ryzen V1500B Quad-Core 2.2GHz Hardware Encryption Engine: Yes (AES-NI)Memory 4GB DDR4 ECC UDIMM (Expandable up to 32GB)Drive Bays 16× 3.5" / 2.5" SATA HDD/SSD (Drives Not Included) Hot Swappable Drive: Yes Only Synology SNV3400/3500 M.2 SSDs (Sold Separately) Can Be Used for SSD CacheExternal Ports 2× USB3.2 Gen1 Ports 1× Expansion Port (Infiniband)LAN Ports 4× 1GbE RJ45 Wake on LAN / WAN: YesPCIe 1× 4-Lane x8 Slot Supports Network Interface Cards and M.2 NVMe SSD Adapter Cards for SSD CacheForm Factor Rackmount 3U 4-Post 19" Rack Installation SupportSize (H × W × D) 132.3 × 482 × 656.5 mm (with Server Handles)Weight 17.1 kgCooling 3× (80 × 80 × 32mm) System FansPower AC Input Power Voltage: 100240VAC Power Frequency: 50/60Hz, Single Phase Scheduled Power On/Off: YesEnvironment Operating Temperature: 0~35°C Storage Temperature: -20~60°C Relative Humidity: 5~95% RH Maximum Operating Altitude: 5,000mGENERAL DSM SPECIFICATIONNetworking Protocols SMB, AFP, NFS, FTP, WebDAV, CalDAV, iSCSI, Telnet, SSH, SNMP, VPN (PPTP, OpenVPN, L2TP)File Systems Internal: Btrfs, ext4 External: Btrfs, ext4, ext3, FAT32, NTFS, HFS+, exFATSupported RAID Types Synology Hybrid RAID (SHR), Basic, JBOD, RAID 0, RAID 1, RAID 5, RAID 6, RAID 10Storage Management Maximum Single Volume Size: 108TB Maximum System Snapshots: 65,536× Maximum Internal Volumes: 64× SSD Cache: Read/Write Cache Support (2.5" SATA SSD / M.2 NVMe SSD Support)File Sharing Capabilities Maximum Local User Accounts: 2,048× Maximum Local Groups: 256× Maximum Shared Folders: 512× Maximum Concurrent SMB/NFS/AFP/FTP Connections: 1,000+Virtualisation VMware vSphere Microsoft Hyper-V Citrix OpenStackSecurity Firewall, Shared Folder Encryption, SMB Encryption, FTP over SSL/TLS, SFTP, Rsync over SSH, Login Auto Block, Let's Encrypt Support, HTTPS (Customisable Cipher Suite)Data Protection and Backup Hyper Backup Snapshot Replication (32× Maximum Replications) Synology High Availability Active Backup for Microsoft 365 Active Backup for Google Workspace Active Backup for BusinessSurveillance Maximum IP Cameras: 40× Total of 1,200fps @720p (H.264)Warranty and Environment RoHS Compliant