| Main centres: | 1-3 business days |
| Regional areas: | 3-4 business days |
| Remote areas: | 3-5 business days |

1) All Product returns or Exchanges will be send to the manufacturer / Supplier / Distributor for a full inspection and assessment Upon receipt of the returned item, it will undergo a full inspection and assessment by the product supplier / manufacturer / Distributor every supplier / manufacturer / Distributor have its own Policy to exchanges and returns
2) If supplier / manufacturer / Distributor agree to a Refund of price of unsuitable products.
We will refund the full price of any unsuitable products in their original unopened packaging. For opened products, the supplier / manufacturer / Distributor may deduct or charge a reasonable amount for any use of the products plus certain costs necessary for repackaging and restocking, subject to the CPA. These costs are usually up to 25% of the cost of the products.
FEATURES
High Performance - Supports critical workloads with up to 2,200MB/s read and 1,164MB/s write performance
Redundant Power - Maximise uptime with two redundant power supply units
Expansion Options - Scale up to 28× drives with the RX1217(RP) and add 10/25GbE networking or fast NVMe SSD Cache with PCIe add-on cards
High Availability - Combine two devices into a Synology High Availability cluster for maximum service uptime and minute-level failover
SPECIFICATIONS
Hardware
CPU
AMD Ryzen V1500B Quad-Core 2.2GHz
Hardware Encryption Engine: Yes (AES-NI)
Memory
4GB DDR4 ECC UDIMM (Expandable up to 32GB)
Drive Bays
16× 3.5" / 2.5" SATA HDD/SSD (Drives Not Included)
Hot Swappable Drive: Yes
Only Synology SNV3400/3500 M.2 SSDs (Sold Separately) Can Be Used for SSD Cache
External Ports
2× USB3.2 Gen1 Ports
1× Expansion Port (Infiniband)
LAN Ports
4× 1GbE RJ45
Wake on LAN / WAN: Yes
PCIe
1× 4-Lane x8 Slot
Supports Network Interface Cards and M.2 NVMe SSD Adapter Cards for SSD Cache
Form Factor
Rackmount 3U
4-Post 19" Rack Installation Support
Size (H × W × D)
132.3 × 482 × 656.5 mm (with Server Handles)
Weight
17.1 kg
Cooling
3× (80 × 80 × 32mm) System Fans
Power
AC Input Power Voltage: 100240VAC
Power Frequency: 50/60Hz, Single Phase
Scheduled Power On/Off: Yes
Environment
Operating Temperature: 0~35°C
Storage Temperature: -20~60°C
Relative Humidity: 5~95% RH
Maximum Operating Altitude: 5,000m
GENERAL DSM SPECIFICATION
Networking Protocols
SMB, AFP, NFS, FTP, WebDAV, CalDAV, iSCSI, Telnet, SSH, SNMP, VPN (PPTP, OpenVPN, L2TP)
File Systems
Internal: Btrfs, ext4
External: Btrfs, ext4, ext3, FAT32, NTFS, HFS+, exFAT
Supported RAID Types
Synology Hybrid RAID (SHR), Basic, JBOD, RAID 0, RAID 1, RAID 5, RAID 6, RAID 10
Storage Management
Maximum Single Volume Size: 108TB
Maximum System Snapshots: 65,536×
Maximum Internal Volumes: 64×
SSD Cache: Read/Write Cache Support (2.5" SATA SSD / M.2 NVMe SSD Support)
File Sharing Capabilities
Maximum Local User Accounts: 2,048×
Maximum Local Groups: 256×
Maximum Shared Folders: 512×
Maximum Concurrent SMB/NFS/AFP/FTP Connections: 1,000+
Virtualisation
VMware vSphere
Microsoft Hyper-V
Citrix
OpenStack
Security
Firewall, Shared Folder Encryption, SMB Encryption, FTP over SSL/TLS, SFTP, Rsync over SSH, Login Auto Block, Let's Encrypt Support, HTTPS (Customisable Cipher Suite)
Data Protection and Backup
Hyper Backup
Snapshot Replication (32× Maximum Replications)
Synology High Availability
Active Backup for Microsoft 365
Active Backup for Google Workspace
Active Backup for Business
Surveillance
Maximum IP Cameras: 40×
Total of 1,200fps @720p (H.264)
Warranty and Environment
RoHS Compliant