| Main centres: | 1-3 business days |
| Regional areas: | 3-4 business days |
| Remote areas: | 3-5 business days |
1) All Product returns or Exchanges will be send to the manufacturer / Supplier / Distributor for a full inspection and assessment Upon receipt of the returned item, it will undergo a full inspection and assessment by the product supplier / manufacturer / Distributor every supplier / manufacturer / Distributor have its own Policy to exchanges and returns
2) If supplier / manufacturer / Distributor agree to a Refund of price of unsuitable products.
We will refund the full price of any unsuitable products in their original unopened packaging. For opened products, the supplier / manufacturer / Distributor may deduct or charge a reasonable amount for any use of the products plus certain costs necessary for repackaging and restocking, subject to the CPA. These costs are usually up to 25% of the cost of the products.
The Teltonika OTD500 is a rugged outdoor 5G router designed to deliver high-speed internet connectivity in environments where stable wireless performance is critical. Ideal for fixed wireless access, CCTV deployments, and industrial IoT applications, it ensures dependable performance in remote or weather-exposed locations. Its dual SIM capability supports uninterrupted connectivity, while RutOS enables secure, remote management.Key features5G Sub-6GHz support with LTE fallbackDual SIM slots for redundancy and failoverIP55-rated enclosure for dust and water protectionBuilt-in RutOS with VPN, firewall, and remote accessPoE input and output for simplified power and device chainingeSIM support for flexible mobile network provisioning2× Gigabit RJ45 Ethernet portsSupports MQTT, Azure MQTT, HTTP(S) for IoT integration