R30 Standard shipping using one of our trusted couriers applies to most areas in South Africa. Some areas may attract a R30 surcharge. This will be calculated at checkout if applicable. Check my rate
Free collection from
Alrode South, Alberton
The seller allows collection for this item and will be in contact with the full collection address once the order is ready.
Ready for collection by Wednesday, 26 June.
Ready to ship in
The seller has indicated that they will usually have this item
ready to ship within 3 business days. Shipping time depends on your delivery address. The most
accurate delivery time will be calculated at checkout, but in
general, the following shipping times apply:
Money-Back Guarantee:7 Days: The item can be returned for a refund of the bid/sale amount if the seller is notified within 7 days of receipt (determined by delivery tracking) and the item is in the condition shown in the photos. No partial refunds will be given and the item MUST be returned for a full refund.
The Call Centre Training Handbook - A complete guide to learning and development in contact centres by John P Wilson ISBN 978749450885
Published by Kogan Page, London and Philadelphia, 2009 First Edition Hardcover
This book, including its dust-cover, is in an excellent condition with minor signs of shelf wear. The pages are crisp and clean, and the binding is in a good condition. For the most part, this book is 'as new'.
We did not check every single page, but there does not seem to be any notes or writing anywhere.