The Design of Everyday Things - Don Norman

The Design of Everyday Things - Don Norman

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South Africa
Product code
9780465067107
Bob Shop ID
631666714

First businesses discovered quality as a key competitive edge; next came service. Now Donald A. Norman former Director of the Institute for Cognitive Science at the University of California reveals how smart design is the new competitive frontier. The Design of Everyday Things is a powerful primer on how--and why--some products satisfy customers while others only frustrate them.

TITLE: The Design of Everyday Things

AUTHOR: Don Norman

SKU: 9780465067107

PUBLISHER: INGRAM PUBLISHER SERVICES US

DATE PUBLISHED: 29/08/2002

PLACE PUBLISHED: United States

PAGES: 288

BINDING: Paperback / softback

LANGUAGE: English

DIMENSIONS: 136 mm x 210 mm

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