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The Starbucks Experience: 5 Principles for Turning Ordinary into Extraordinary
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The Starbucks Experience: 5 Principles for Turning Ordinary into Extraordinary

1 was available / secondhand
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R50.00
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Product details

Condition
Secondhand
Location
South Africa
Customer ratings:
Bob Shop ID
63860194

The Starbucks Experience: 5 Principles for Turning Ordinary into Extraordinary

ex-library copy - SOLD AS IS

How did Starbucks turn a cup of coffee into a worldwide business phenomenon? With unique access to Starbucks personnel and resources, Joseph Michelli isolated the 5 key leadership principles that transformed an ordinary idea into an extraordinary experience.

  • Principle 1: Make It Your Own
  • Principle 2: Everything Matters
  • Principle 3: Surprise and Delight
  • Principle 4: Embrace Resistance
  • Principle 5: Leave Your Mark

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Customer ratings: 1 ratings

great seller
29 Jul 2012