| Main centres: | 1-3 business days |
| Regional areas: | 3-4 business days |
| Remote areas: | 3-5 business days |

1) All Product returns or Exchanges will be send to the manufacturer / Supplier / Distributor for a full inspection and assessment Upon receipt of the returned item, it will undergo a full inspection and assessment by the product supplier / manufacturer / Distributor every supplier / manufacturer / Distributor have its own Policy to exchanges and returns
2) If supplier / manufacturer / Distributor agree to a Refund of price of unsuitable products.
We will refund the full price of any unsuitable products in their original unopened packaging. For opened products, the supplier / manufacturer / Distributor may deduct or charge a reasonable amount for any use of the products plus certain costs necessary for repackaging and restocking, subject to the CPA. These costs are usually up to 25% of the cost of the products.
The TP-Link TL-SG1016PE is an Easy Smart desktop switch featuring 16 Gigabit Ethernet ports, with 8 of these ports supporting IEEE 802.3af/at PoE+ with a robust 150W total power budget, capable of delivering up to 30W per port. This switch provides a 32 Gbps switching capacity and a 23.8 Mpps packet forwarding rate, along with a 4K MAC address table and support for up to 9KB Jumbo Frames. Its smart management features include VLAN, QoS, and IGMP Snooping, allowing for network optimisation and enhanced performance.