| Main centres: | 1-3 business days |
| Regional areas: | 3-4 business days |
| Remote areas: | 3-5 business days |

1) All Product returns or Exchanges will be send to the manufacturer / Supplier / Distributor for a full inspection and assessment Upon receipt of the returned item, it will undergo a full inspection and assessment by the product supplier / manufacturer / Distributor every supplier / manufacturer / Distributor have its own Policy to exchanges and returns
2) If supplier / manufacturer / Distributor agree to a Refund of price of unsuitable products.
We will refund the full price of any unsuitable products in their original unopened packaging. For opened products, the supplier / manufacturer / Distributor may deduct or charge a reasonable amount for any use of the products plus certain costs necessary for repackaging and restocking, subject to the CPA. These costs are usually up to 25% of the cost of the products.
The TP-Link TL-SG1016DE is a 16-port Gigabit Easy Smart switch offering a 32 Gbps switching capacity and 23.8 Mpps forwarding rate for efficient data flow. It provides essential L2 features like VLAN, QoS (Port-based/802.1p/DSCP), IGMP Snooping, Link Aggregation, Port Mirroring, and Cable Diagnostics, enabling effective network monitoring and traffic optimisation. Designed with energy-efficient technology to reduce power consumption, this fanless switch comes in a durable steel case, suitable for quiet desktop or rackmount installation, making it an ideal upgrade for SMB networks needing simple management.