| Main centres: | 1-3 business days |
| Regional areas: | 3-4 business days |
| Remote areas: | 3-5 business days |

1) All Product returns or Exchanges will be send to the manufacturer / Supplier / Distributor for a full inspection and assessment Upon receipt of the returned item, it will undergo a full inspection and assessment by the product supplier / manufacturer / Distributor every supplier / manufacturer / Distributor have its own Policy to exchanges and returns
2) If supplier / manufacturer / Distributor agree to a Refund of price of unsuitable products.
We will refund the full price of any unsuitable products in their original unopened packaging. For opened products, the supplier / manufacturer / Distributor may deduct or charge a reasonable amount for any use of the products plus certain costs necessary for repackaging and restocking, subject to the CPA. These costs are usually up to 25% of the cost of the products.
FEATURES Redefining Wi-Fi Routers - With powerful Wi-Fi 7 performance, lightning fast wired connections, brand-new design and LED screen Lightning Fast 19Gbps Tri-Band Wi-Fi 7 - Enables your devices to run at full speed Enjoy fluent 4K/8K streaming, immersive AR/VR gaming and lightning fast downloads Multi-Link Operation (MLO) - Increases throughput, reduces latency and improves reliability for emerging applications Dual 10G Ports - 1× 10Gbps Ethernet/Fibre Combo WAN/LAN port plus 1× 10Gbps WAN/LAN port plus 4× 2.5Gbps ports plus 1× USB3.0 port ensures maximum flexibility and boosted throughput Maximised Coverage - Proprietary Wi-Fi optimisation and 8× optimally positioned antennas along with Beamforming deliver more capacity, stronger and more reliable connections and less interference EasyMesh Compatible - Works with EasyMesh routers and range extenders to form seamless whole home Mesh Wi-Fi, preventing drops and lag when moving between signals TP-Link HomeShield - Enhanced security defends against the latest cyber threats Easy and Fun to Use - Conveniently manage everything with the Tether App and visually display the time, weather, and playful graphics with the LED screenSPECIFICATIONSWIRELESS Wi-Fi Speeds: BE19000 6.0GHz: 11520Mbps (802.11be) 5.0GHz: 5760Mbps (802.11be) 2.4GHz: 1376Mbps (802.11be) Wi-Fi Range: 8× Optimally Positioned Antennas (Multiple antennas form a signal-boosting array to cover more directions and large areas) Beamforming: Concentrates wireless signal strength towards clients to expand Wi-Fi range High-Power FEM: Improves transmission power to strengthen signal coverage Wi-Fi Capacity: Tri-Band (Allocate devices to different bands for optimal performance) 4×4 MU-MIMO: Simultaneously communicates with multiple MU-MIMO clients OFDMA: Simultaneously communicates with multiple clients Airtime Fairness: Improves network efficiency by limiting excessive occupation DFS: Access an extra band to reduce congestion 12× Streams: Connect your devices to more bandwidth Working Modes: Router Mode, Access Point Mode Advanced Functions: Multi-Link Operation (MLO), 320MHz Channel, 4K QAM, Multi-RUs EasyMesh Compatible Works with Alexa and Google Assistant IoT NetworkSECURITY Network Security: SPI Firewall Access Control IP and MAC Binding Application Layer GatewayHomeShield Security Real-Time IoT Protection Malicious Site Blocker Intrusion Prevention System DDoS Attack Prevention Home Network Scanner Guest Network: 1× 6.0GHz Guest Network, 1× 5.0GHz Guest Network, 1× 2.4GHz Guest Network VPN Server: OpenVPN Server, PPTP VPN Server, L2TP VPN Server, WireGuard VPN Server VPN Client: Open VPN Client, PPTP VPN Client, L2TP VPN Client, WireGuard VPN Client Wi-Fi Encryption: WPA, WPA2, WPA3, WPA/WPA2-Enterprise (802.1x)HARDWARE Ethernet Ports: 1× 10Gbps WAN/LAN, 1× 10Gbps SFP+/RJ45 Combo WAN/LAN, 4× 2.5Gbps LAN USB Support: 1× USB3.0 Supported Partition Formats: NTFS, exFAT, HFS+, FAT32SUPPORTED FUNCTIONS FTP Server Media Server Samba Server Buttons: WPS LED: Wi-Fi Power: 15V 5A LED Screen: YesSOFTWARE Protocols: IPv4, IPv6 Service Kit: HomeShield EasyMesh: Compatible with EasyMesh Parental Controls:HomeShield Parental ControlsCustom Profiles Professional Content Filter Library Family Time Bedtime Off Time Time Rewards Family Online Time Ranking Pause the Internet Weekly and Monthly Reports WAN Type: Dynamic IP, Static IP, PPPoE, PPTP, L2TP Quality of Service: QoS by Device Cloud Service: Auto Firmware Upgrade, TP-Link ID, DDNS NAT Forwarding: Port Forwarding, Port Triggering, DMZ, UPnP IPTV: IGMP Proxy, IGMP Snooping, Bridge, Tag VLAN DHCP: Address Reservation, DHCP Client List, Server DDNS: TP-Link, NO-IP, DynDNS Management: Tether App, WebpageOTHER System Requirements:Internet Explorer 11+, Firefox 12.0+, Chrome 20.0+, Safari 4.0+ or other JavaScript-enabled browser Cable or DSL Modem (if needed) Subscription with an internet service provider (for internet access) Certifications:CE, FCC, RoHS Operating Temperature: 0°C~40°C Operating Humidity: 10%~90% non-condensingPHYSICAL Dimensions (W × D × H): 302 × 262.5 × 96mm