| Main centres: | 1-3 business days |
| Regional areas: | 3-4 business days |
| Remote areas: | 3-5 business days |
1) All Product returns or Exchanges will be send to the manufacturer / Supplier / Distributor for a full inspection and assessment Upon receipt of the returned item, it will undergo a full inspection and assessment by the product supplier / manufacturer / Distributor every supplier / manufacturer / Distributor have its own Policy to exchanges and returns
2) If supplier / manufacturer / Distributor agree to a Refund of price of unsuitable products.
We will refund the full price of any unsuitable products in their original unopened packaging. For opened products, the supplier / manufacturer / Distributor may deduct or charge a reasonable amount for any use of the products plus certain costs necessary for repackaging and restocking, subject to the CPA. These costs are usually up to 25% of the cost of the products.
FEATURES 1080p Full HD Video - Clear and detailed live view for everyday monitoring Motion Detection and Tracking - Automatically detects and follows movement in real time Smart AI Detection - Identifies people and detects events such as baby crying Colour Night Vision - Built-in spotlights deliver vivid colour video in low-light conditions IP65 Weatherproof - Reliable performance for both indoor and outdoor environments Two-Way Audio - Built-in microphone and speaker for real-time communication Customisable Activity Zones - Monitor specific areas and reduce unwanted alerts Alarm System - Trigger sound and light alerts when motion is detected Flexible Installation - Supports tabletop, wall, ceiling and pole mounting Local and Cloud Storage - Supports microSD (up to 512GB) and optional cloud storageSPECIFICATIONS Image Sensor: 1/3" Progressive Scan CMOS Starlight Sensor Lens: 4mm F2.0 Field of View: 85° (Diagonal), 73.5° (Horizontal), 41° (Vertical) Night Vision: 850nm IR LED, up to 12m, Colour Night Vision Day/Night Switch: IR-Cut Filter with Auto-Switching Maximum Resolution: 1920 × 1080 Pan/Tilt Range: 326° Pan, 53° Tilt Interface: Reset Button, microSD Card Slot (up to 512GB) Live View: Yes Frame Rate: 30fps Video Compression: H.264 Audio: Built-In Microphone and Speaker Audio Communication: Two-Way Audio with Noise Cancellation Local Storage: microSD Card Slot (up to 512GB) Cloud Storage: Tapo Care (Subscription Required) AI Detection: Motion Detection, Person Detection, Baby Crying Detection, Camera Tampering Activity Zones: Yes (Motion and Person Detection Only) Notifications: System Notification, Snapshot Alerts (Tapo Care) Connectivity: Wi-Fi Wireless Standards: IEEE 802.11b/g/n, 2.4GHz Protocol: TCP/IP, DHCP, ICMP, DNS, NTP, HTTPS, TCP, UDP RTSP: Yes ONVIF: Yes Transmission Rate: 11b: 11Mbps, 11g: 54Mbps, 11n: 72.2Mbps Security: On-Device Machine Learning, 128-bit AES with SSL/TLS, WPA/WPA2-PSK Power Source: 5V DC Adapter Input Voltage: 100~240V, 50/60Hz Output Voltage: 5V 1A Power Connector: USB Type-A (Adapter), USB Type-C (Camera) Power Cable Length: 2m Typical Power Consumption: 2.3W Maximum Power Consumption: 5W Smart Integration: Google Assistant, Amazon Alexa, Samsung SmartThings Weather Resistance: IP65 Mounting Options: Tabletop, Wall-Mounted, Ceiling-Mounted, Pole-Mounted Operating Temperature: -20~50°C Storage Temperature: -40~60°C Operating Humidity: 10~90% RH, Non-Condensing Storage Humidity: 0~90% RH, Non-Condensing Dimensions: 105.3 × 77.8 × 69.8mm Weight: 220g
