| Main centres: | 1-3 business days |
| Regional areas: | 3-4 business days |
| Remote areas: | 3-5 business days |
1) All Product returns or Exchanges will be send to the manufacturer / Supplier / Distributor for a full inspection and assessment Upon receipt of the returned item, it will undergo a full inspection and assessment by the product supplier / manufacturer / Distributor every supplier / manufacturer / Distributor have its own Policy to exchanges and returns
2) If supplier / manufacturer / Distributor agree to a Refund of price of unsuitable products.
We will refund the full price of any unsuitable products in their original unopened packaging. For opened products, the supplier / manufacturer / Distributor may deduct or charge a reasonable amount for any use of the products plus certain costs necessary for repackaging and restocking, subject to the CPA. These costs are usually up to 25% of the cost of the products.
FEATURES 2K High-Resolution Video - Clear and detailed 2304 × 1296 footage Indoor and Outdoor Use - IP65-rated design for versatile deployment Smart AI Detection - Person and motion detection with accurate alerts Full-Colour Night Vision with Spotlights - Vivid, detailed video even in low-light environments Two-Way Audio - Built-in microphone and speaker for communication Flexible Installation - Wall, ceiling or desktop mounting options Flexible Storage Options - Supports microSD cards up to 512GB and optional cloud storage H.264 Compression - Efficient video encoding for reduced bandwidth usage Smart App Control - Monitor and manage via the Tapo app Smart Home Integration - Works with Amazon Alexa and Google AssistantSPECIFICATIONS Image Sensor: 1/3" Progressive Scan CMOS Sensor Lens: 3.16mm Focal Length, F1.6 Aperture Field Of View: 114° (Diagonal), 97° (Horizontal), 52° (Vertical) Night Vision: 850nm IR LED, up to 12m Day/Night Switch: IR-Cut Filter with Auto-Switching Lighting: 2× White Lights, 2× IR Lights Interface: Reset Button, microSD Card Slot (up to 512GB), USB Type-C Power Port Maximum Resolution: 2K 3MP (2304 × 1296) Frame Rate: 15/20/25/30fps Digital Zoom: None Video Compression: H.264 Image Enhancement: 3D DNR, WDR Audio: Built-In Microphone and Speaker Audio Communication: Two-Way Audio with Noise Cancellation Siren Volume: 88dB AI Detection: Motion Detection, Person Detection, Baby Crying Detection Activity Zones: Yes (Motion Detection Only) Notifications: System Notification, Snapshot Support (Tapo Care) Local Storage: microSD Card Slot (up to 512GB) Cloud Storage: Tapo Care (Subscription Required) Connectivity: Wi-Fi Wireless Standard: IEEE 802.11b/g/n, 2.4GHz Protocol: TCP/IP, DHCP, ICMP, DNS, NTP, HTTPS, TCP, UDP Transmission Rate: 11b: 11Mbps, 11g: 54Mbps, 11n: 72.2Mbps Security: On-Device Machine Learning, 128-Bit AES With SSL/TLS, WPA/WPA2-PSK Input Voltage: 100~240V, 50/60Hz Power Connector: USB Type-C Power Cable Length: 2m Typical Power Consumption: 1.9W Maximum Power Consumption: 3.4W Adapter Output: 5V, 1A (USB Type-C) Smart Integration: Amazon Alexa, Google Assistant, Samsung SmartThings Weather Resistance: IP65 Mounting Options: Tabletop, Wall-Mounted, Ceiling-Mounted Operating Temperature: -20~45°C Storage Temperature: -20~70°C Operating Humidity: 10~90% RH, Non-Condensing Storage Humidity: 5~90% RH, Non-Condensing Dimensions: 61.1 × 60.5 × 92.1mm Weight: 90g Certifications: CE, FCC, RCM, JRF, VCCI
