| Main centres: | 1-3 business days |
| Regional areas: | 3-4 business days |
| Remote areas: | 3-5 business days |

1) All Product returns or Exchanges will be send to the manufacturer / Supplier / Distributor for a full inspection and assessment Upon receipt of the returned item, it will undergo a full inspection and assessment by the product supplier / manufacturer / Distributor every supplier / manufacturer / Distributor have its own Policy to exchanges and returns
2) If supplier / manufacturer / Distributor agree to a Refund of price of unsuitable products.
We will refund the full price of any unsuitable products in their original unopened packaging. For opened products, the supplier / manufacturer / Distributor may deduct or charge a reasonable amount for any use of the products plus certain costs necessary for repackaging and restocking, subject to the CPA. These costs are usually up to 25% of the cost of the products.
The TP-Link Tapo C520WS is an outdoor pan/tilt security camera designed for detailed property surveillance. It captures video in 2K QHD (2560 × 1440 px) resolution, providing clear and sharp images. The integrated Starlight sensor enables high-quality, full-colour video in low-light conditions, extending visibility beyond what standard infrared cameras can offer. With a 360° horizontal and 130° vertical range of motion, the camera provides comprehensive coverage of large areas. Smart AI detection distinguishes between people, pets, and vehicles, sending specific alerts to reduce unnecessary notifications. Additional features include two-way audio for direct communication, a customisable sound alarm to deter intruders, and an IP66 weatherproof rating to withstand outdoor elements. The camera supports local storage on a microSD card (up to 512 GB, sold separately) and offers an optional Tapo Care cloud storage subscription.