| Main centres: | 1-3 business days |
| Regional areas: | 3-4 business days |
| Remote areas: | 3-5 business days |
1) All Product returns or Exchanges will be send to the manufacturer / Supplier / Distributor for a full inspection and assessment Upon receipt of the returned item, it will undergo a full inspection and assessment by the product supplier / manufacturer / Distributor every supplier / manufacturer / Distributor have its own Policy to exchanges and returns
2) If supplier / manufacturer / Distributor agree to a Refund of price of unsuitable products.
We will refund the full price of any unsuitable products in their original unopened packaging. For opened products, the supplier / manufacturer / Distributor may deduct or charge a reasonable amount for any use of the products plus certain costs necessary for repackaging and restocking, subject to the CPA. These costs are usually up to 25% of the cost of the products.
FEATURES 2K 3MP Video - Clear 2304 × 1296 resolution for detailed monitoring 160° Wide Field of View - Capture more of your doorway with a broader perspective Up to 180 Days Battery Life - Long-lasting performance on a single charge Smart AI Detection - Accurate alerts for people and activity Ring Call Alerts - Receive incoming call notifications when pressed Quick Response Messages - Preset replies for visitors and deliveries Two-Way Audio - Real-time communication via built-in mic and speaker Night Vision - Clear visibility in low-light conditions IP54 Weather-Resistant - Protection against dust and light rain Smart App Control - Monitor and manage via the Tapo appSPECIFICATIONS Image Sensor: 1/2.8" Progressive Scan CMOS Lens: 2.4mm, F2.2 Field of View: 160° Diagonal, 145° Horizontal, 83° Vertical Night Vision: 2× 850nm IR LEDs (up to 7.6m), Black and White Image Maximum Resolution: 2K 3MP (2304 × 1296) Frame Rate: 15fps Digital Zoom: 10× Video Compression: H.264 Image Enhancement: 3DNR, WDR Audio: Built-In Microphone and Speaker Audio Communication: Two-Way Audio with Noise Cancellation Local Storage: MicroSD Slot (up to 512GB) Cloud Storage: Tapo Care (Subscription Required) Detection: PIR Motion Sensor, Person Detection Detection Range: up to 7.6m Activity Zones: Supported Notifications: System Notification, Snapshot (Tapo Care) Network: Wi-Fi Wireless Standard: IEEE 802.11b/g/n, 2.4GHz Security: On-Device Machine Learning, 128-bit AES Encryption, SSL/TLS, WPA/WPA2-PSK Power Source: 5,200mAh Built-In Rechargeable Battery Optional Power: Tapo A200 / A201 / A202 Solar Panel (Sold Separately) Input Voltage: 100~240V 50/60Hz Output Voltage: 5V 1A Smart Integration: Google Assistant, Amazon Alexa Weather Resistance: IP54 Mounting: Stick to Wall, Wall-Mounted Operating Temperature: -20~45°C Storage Temperature: -40~60°C Operating Humidity: 10~90% RH (Non-Condensing) Storage Humidity: 0~90% RH (Non-Condensing) Dimensions (W × D × H): 140 × 46 × 30.2mm Certifications: CE / FCC / IC / NCC / BSMI / NTRA / JRF / VCCI / RCM / DOE / CEC / NRCan
