| Main centres: | 1-3 business days |
| Regional areas: | 3-4 business days |
| Remote areas: | 3-5 business days |
1) All Product returns or Exchanges will be send to the manufacturer / Supplier / Distributor for a full inspection and assessment Upon receipt of the returned item, it will undergo a full inspection and assessment by the product supplier / manufacturer / Distributor every supplier / manufacturer / Distributor have its own Policy to exchanges and returns
2) If supplier / manufacturer / Distributor agree to a Refund of price of unsuitable products.
We will refund the full price of any unsuitable products in their original unopened packaging. For opened products, the supplier / manufacturer / Distributor may deduct or charge a reasonable amount for any use of the products plus certain costs necessary for repackaging and restocking, subject to the CPA. These costs are usually up to 25% of the cost of the products.
FEATURES 3K 5MP Ultra-HD Video - Sharp 2880 × 1620 resolution for clear detail 360° Pan and Tilt - Full coverage with motion tracking to eliminate blind spots Starlight Colour Night Vision - Bright, full-colour images in low-light conditions Smart AI Detection - Identifies people, pets and vehicles with fewer false alerts IP66 Weatherproof - Reliable protection for outdoor environments Flexible Storage - Supports microSD up to 512GB and optional cloud Wired and Wireless Connectivity - Wi-Fi or Ethernet for flexible setup Multiple Installation Options - Wall, ceiling or pole mounting Smart Home Integration - Works with Amazon Alexa and Google Assistant Two-Way Audio - Real-time communication with noise cancellationSPECIFICATIONS Image Sensor: 1/2.7" Progressive Scan CMOS Starlight Sensor Lens: 4.0mm, F1.6 Field of View: 105.3° Diagonal, 88.0° Horizontal, 46° Vertical Night Vision: 850nm IR LED (up to 29.9m), Starlight Colour Night Vision Lighting: 2× Built-In Spotlights Pan and Tilt: 340° Pan (360° Coverage), 90° Tilt (135.5° Coverage) Maximum Resolution: 3K 5MP (2880 × 1620) Frame Rate: 15/20/25/30fps (Default 15fps) Digital Zoom: 12× Video Compression: H.264 Image Enhancement: 3DNR, WDR Audio: Built-In Microphone and Speaker Audio Communication: Two-Way Audio with Noise Cancellation Siren Volume: 93dB Local Storage: MicroSD Slot (up to 512GB) Cloud Storage: Tapo Care (Subscription Required) Detection: Motion, Person, Pet, Vehicle, Line-Crossing, Tamper Detection Activity Zones: Supported Notifications: System Notification, Snapshot (Tapo Care) Network: Wi-Fi or Ethernet Wireless Standard: IEEE 802.11b/g/n/ax, 2.4GHz Ethernet Port: 1× RJ45 (10/100Mbps) RTSP: Yes ONVIF: Yes Security: On-Device Machine Learning, 128-bit AES Encryption, SSL/TLS, WPA/WPA2-PSK/WPA3 Power Source: 9V DC Adapter Input Voltage: 100~240V 50/60Hz Output Voltage: 9V 0.85A Smart Integration: Google Assistant, Amazon Alexa Weather Resistance: IP66 Mounting: Ceiling, Wall, Pole Operating Temperature: -30~60°C Storage Temperature: -40~60°C Operating Humidity: 10~90% RH (Non-Condensing) Storage Humidity: 0~90% RH (Non-Condensing) Dimensions (W × D × H): 123.8 × 123 × 90mm Certifications: CE / FCC / RoHS / RCM
