| Main centres: | 1-3 business days |
| Regional areas: | 3-4 business days |
| Remote areas: | 3-5 business days |
1) All Product returns or Exchanges will be send to the manufacturer / Supplier / Distributor for a full inspection and assessment Upon receipt of the returned item, it will undergo a full inspection and assessment by the product supplier / manufacturer / Distributor every supplier / manufacturer / Distributor have its own Policy to exchanges and returns
2) If supplier / manufacturer / Distributor agree to a Refund of price of unsuitable products.
We will refund the full price of any unsuitable products in their original unopened packaging. For opened products, the supplier / manufacturer / Distributor may deduct or charge a reasonable amount for any use of the products plus certain costs necessary for repackaging and restocking, subject to the CPA. These costs are usually up to 25% of the cost of the products.
FEATURES 4K Ultra HD Video - Crystal-clear 8MP resolution for detailed surveillance Wire-Free with Solar Charging - Includes solar panel, with just 45 minutes of sunlight powering a full day Dual-Band Wi-Fi - Supports 2.4GHz and 5.0GHz for fast, stable connectivity Smart AI Detection - Human, vehicle and pet detection with intelligent alerts Starlight Colour Night Vision - Dual spotlights enable full-colour video in low-light conditions Two-Way Audio - Built-in microphone and speaker for real-time communication Secure Local & Cloud Storage - Supports microSD and Tapo Care cloud services IP66 Weatherproof Camera - Built for reliable outdoor performance in all conditionsSPECIFICATIONSCAMERA Image Sensor: 1/2.7" Progressive Scan CMOS Starlight Sensor Lens: 3.17mm, F1.65 Field of View: 134° (Diagonal), 113° (Horizontal), 59° (Vertical) Night Vision: 4× 850nm IR LEDs (up to 15m) + Starlight Colour Night Vision Night Mode: IR Mode / Full-Colour Mode Day/Night Switch: IR-Cut Filter with Auto Switching Lighting: 2× Built-in Spotlights (Motion-Activated, App-Controlled) Interface: Power Button, Reset Button, microSD Slot (up to 512GB)VIDEO AND AUDIO Resolution: 4K 8MP (3840 × 2160) Frame Rate: 15fps Video Compression: H.265 / H.264 Digital Zoom: 18× Image Enhancement: 3DNR, WDR Live View: Yes Audio: Built-In Microphone and Speaker Two-Way Audio: Yes (Noise Cancellation) Siren Volume: 100dBA (10cm), 80dBA (100cm)STORAGE Local Storage: microSD Card Slot (up to 512GB, Sold Separately) Cloud Storage: Tapo Care (Subscription Required)DETECTION AND NOTIFICATIONS Sensor: Motion Sensor (120° FOV), Ambient Light Sensor Detection Types: Motion, Person, Pet, Vehicle Activity Zones: Yes Notifications: System Alerts with Snapshot (Tapo Care)NETWORK Connectivity: Wi-Fi Wireless: IEEE 802.11 b/g/n (2.4GHz), IEEE 802.11 a/n (5.0GHz) Transmission Rates: 11b: 11Mbps, 11g: 54Mbps, 11n: 72.2Mbps, 11a: 54Mbps Protocols: TCP/IP, ICMP, DNS, HTTPS, TCP, UDPSECURITY Encryption: 128-bit AES with SSL/TLS Wireless Security: WPA/WPA2-PSKPOWER Battery: 10,000mAh Built-In Rechargeable Lithium-Ion Solar Panel: Tapo A201 (Included, Type-C) Solar Charging Voltage: 5.2V Solar Charging Power: up to 2.5W Adapter Input: 100~240V, 50/60Hz (Not Included) Adapter Output: 5V / 2A (Not Included) Power Consumption: 0.983W (Typical), 3.797W (Max.) Cable Lengths: USB (0.5m), Solar (0.25m), Extension (3.8m)GENERAL Smart Integration: Google Assistant, Amazon Alexa Weather Resistance: IP66 (Camera), IP65 (Solar Panel) Mounting Options: Ceiling / Wall Mount Operating Temperature: -20~45°C Storage Temperature: -40~60°C Charging Temperature: 0~45°C Operating Humidity: 10~90% RH (Non-Condensing) Storage Humidity: 5~90% RH (Non-Condensing)DIMENSIONS AND WEIGHT Camera: Ø64.8 × 114.6mm, 327g Solar Panel: 173.4 × 120.4 × 15.7mm, 144gCERTIFICATIONS CE, FCC, DOE, CEC, RCM, KC, NCC, BSMI, NTRA, IP66