| Main centres: | 1-3 business days |
| Regional areas: | 3-4 business days |
| Remote areas: | 3-5 business days |
1) All Product returns or Exchanges will be send to the manufacturer / Supplier / Distributor for a full inspection and assessment Upon receipt of the returned item, it will undergo a full inspection and assessment by the product supplier / manufacturer / Distributor every supplier / manufacturer / Distributor have its own Policy to exchanges and returns
2) If supplier / manufacturer / Distributor agree to a Refund of price of unsuitable products.
We will refund the full price of any unsuitable products in their original unopened packaging. For opened products, the supplier / manufacturer / Distributor may deduct or charge a reasonable amount for any use of the products plus certain costs necessary for repackaging and restocking, subject to the CPA. These costs are usually up to 25% of the cost of the products.
FEATURES 4K Ultra HD Video - Exceptional clarity with detailed, high-resolution footage Facial Recognition with Local Storage - Identifies familiar faces while keeping data private Starlight Full-Colour Night Vision - Vivid low-light video with built-in spotlights Smart AI Detection - Accurate alerts for people, vehicles and activity Pan and Tilt with Patrol Mode - Wide coverage with automatic area scanning Wi-Fi 6 Dual-Band Connectivity - Faster, more stable wireless performance Smart Playback and Event Filtering - Quickly locate footage by event or timeline Two-Way Audio and Active Defence - Real-time communication with siren and lights Flexible Storage - Supports microSD and optional cloud storage Smart Home Integration - Works with Alexa, Google Assistant and SmartThingsSPECIFICATIONS Image Sensor: 1/2.7" Progressive Scan CMOS Starlight Sensor Lens: 4mm ±5%, F1.6 ±5% Field of View: 105° Diagonal, 88° Horizontal, 45° Vertical Night Vision: 850nm IR LED, Starlight Colour Night Vision Lighting: 2× Built-In Spotlights Pan and Tilt: 326° Pan (360° Coverage), 53° Tilt (98° Coverage) Maximum Resolution: 4K 8MP (3840 × 2160) Frame Rate: 25fps Digital Zoom: 18× Video Compression: H.264 Image Enhancement: 3DNR, WDR Audio: Built-In Microphone and Speaker Audio Communication: Two-Way Audio with Noise Cancellation Siren Volume: 99dB Local Storage: MicroSD Slot (up to 512GB) Cloud Storage: Tapo Care (Subscription Required) Detection: Face, Motion, Person, Pet, Vehicle, Line-Crossing, Tamper Detection Activity Zones: Supported Notifications: System Notification, Snapshot (Tapo Care) Network: Wi-Fi or Ethernet Wireless Standard: IEEE 802.11a/b/g/n/ac/ax, 2.4GHz / 5GHz Ethernet Port: Yes RTSP: Yes ONVIF: Yes Security: SSL/TLS, AES Encryption Power Source: 12V DC Adapter Input Voltage: 100~240V 50/60Hz Output Voltage: 12V 1A Smart Integration: Google Assistant, Amazon Alexa Weather Resistance: IP66 Mounting: Ceiling, Wall, Pole Operating Temperature: -30~60°C Storage Temperature: -40~60°C Operating Humidity: 10~90% RH (Non-Condensing) Storage Humidity: 0~90% RH (Non-Condensing) Dimensions (W × D × H): 147.4 × 74.7 × 165.4mm (With Bracket), 147.4 × 74.7 × 157.4mm (Without Bracket) Certifications: FCC / RoHS / RCM
