| Main centres: | 1-3 business days |
| Regional areas: | 3-4 business days |
| Remote areas: | 3-5 business days |
1) All Product returns or Exchanges will be send to the manufacturer / Supplier / Distributor for a full inspection and assessment Upon receipt of the returned item, it will undergo a full inspection and assessment by the product supplier / manufacturer / Distributor every supplier / manufacturer / Distributor have its own Policy to exchanges and returns
2) If supplier / manufacturer / Distributor agree to a Refund of price of unsuitable products.
We will refund the full price of any unsuitable products in their original unopened packaging. For opened products, the supplier / manufacturer / Distributor may deduct or charge a reasonable amount for any use of the products plus certain costs necessary for repackaging and restocking, subject to the CPA. These costs are usually up to 25% of the cost of the products.
FEATURES 2K QHD high-resolution video 360° horizontal pan and tilt coverage AI detection for person, pet, and motion alerts Smart motion tracking Advanced night vision Two-way audio communication Privacy mode support Local storage via microSD (up to 512GB) Remote access via Tapo App Compatible with Google Assistant and Amazon AlexaSPECIFICATIONS Video Resolution: 2560 × 1440 (2K QHD) Pan Range: 360° horizontal Tilt Range: Up to 114° vertical Night Vision: IR night vision AI Detection: Person, pet and motion detection Audio: Built-in microphone and speaker Storage: microSD card slot (supports up to 512GB) Wireless Standard: 2.4GHz Wi-Fi (IEEE 802.11b/g/n) Power Supply: Wired power adapter Operating Temperature: 0°C to 40°C App Support: Tapo App (iOS & Android) Voice Control: Google Assistant & Amazon Alexa compatible