| Main centres: | 1-3 business days |
| Regional areas: | 3-4 business days |
| Remote areas: | 3-5 business days |
1) All Product returns or Exchanges will be send to the manufacturer / Supplier / Distributor for a full inspection and assessment Upon receipt of the returned item, it will undergo a full inspection and assessment by the product supplier / manufacturer / Distributor every supplier / manufacturer / Distributor have its own Policy to exchanges and returns
2) If supplier / manufacturer / Distributor agree to a Refund of price of unsuitable products.
We will refund the full price of any unsuitable products in their original unopened packaging. For opened products, the supplier / manufacturer / Distributor may deduct or charge a reasonable amount for any use of the products plus certain costs necessary for repackaging and restocking, subject to the CPA. These costs are usually up to 25% of the cost of the products.
FEATURES Seamless Privacy Control - Use the button on the product shell or Tapo App to easily open or close the privacy shield, giving you complete control over your private moments 2K QHD - When it comes to home security, details matter With 2K QHD resolution, the Tapo C225 transcends beyond traditional Full HD 1080p quality to display finer details and incredibly clear videos Apple HomeKit Supported - Along with Amazon Alexa and Google Assistant compatibility, the Tapo C225 can also fully integrate into your Apple Home ecosystem for convenient hands-free operation Smart Motion Tracking - With pan/tilt functionality and smart motion tracking technology with up to 120°/s rotating speed, precisely track and follow subjects, continuously keeping them within the camera's field of view Colour Night Vision - The highly sensitive starlight sensor captures higher-quality images even in low-light conditions up to 10m Invisible Infrared Mode - If the red IR LEDs prove to be a distraction while monitoring at night, switch to invisible IR mode to continue monitoring in low-light conditions without the disrupting red light, making it ideal for sleeping children and pets Local and Cloud Storage - Save recorded videos on a MicroSD Card (up to 512GB, purchased separately) or use Tapo Care cloud storage services (subscribe separately) Sharing Capabilities - Seamlessly forward videos you want to share to your social platformsSPECIFICATIONSCAMERA Image Sensor: 1/2.9" Lens: F/NO: 1.6 ±5%, Focal Length: 4mm ±5% Resolution: 2K QHD 4MP (2688 × 1520) View Range: 360° Horizontal, 149° Vertical Night Vision: 850nm IR LED, 940nm IR LEDVIDEO Frame Rate: 2688 × 1520 @30fps Video Streaming: 2688 × 1520 Video Compression: H.264AUDIO Audio Communication: Two-Way Audio Audio Input and Output: Built-In Microphone and Speaker Audio Compression: G.711NETWORK Protocol: TCP/IP, DHCP, ICMP, DNS, NTP, HTTPS, TCP, UDP, ONVIF Wireless Security: WPA/WPA2-PSK Wi-Fi Protocol: IEEE 802.11b/g/n, 2.4GHz Frequency: 2.4GHz Security: 128-bit AES Encryption with SSL/TLSACTIVITY NOTIFICATIONS Input Trigger: Motion Detection, Person Detection, Line-Crossing Detection, Camera Tampering, Baby Crying Detection, Vehicle Detection, Pet Detection, Cat Meow Detection, Dog Bark Detection, Glass Break Detection Output Notification: Notification, Snapshot (Tapo Care)ENVIRONMENT Operating Temperature: 0~40°C Storage Temperature: -20~70°C Operating Humidity: 10~90% RH, Non-Condensing Storage Humidity: 5~90% RH, Non-Condensing