| Main centres: | 1-3 business days |
| Regional areas: | 3-4 business days |
| Remote areas: | 3-5 business days |
1) All Product returns or Exchanges will be send to the manufacturer / Supplier / Distributor for a full inspection and assessment Upon receipt of the returned item, it will undergo a full inspection and assessment by the product supplier / manufacturer / Distributor every supplier / manufacturer / Distributor have its own Policy to exchanges and returns
2) If supplier / manufacturer / Distributor agree to a Refund of price of unsuitable products.
We will refund the full price of any unsuitable products in their original unopened packaging. For opened products, the supplier / manufacturer / Distributor may deduct or charge a reasonable amount for any use of the products plus certain costs necessary for repackaging and restocking, subject to the CPA. These costs are usually up to 25% of the cost of the products.
FEATURES 1080P Full HD Video - Clear 1920 × 1080 footage for everyday security Up to 180-Day Battery Life - 5,200mAh battery for long-lasting, wire-free use Smart AI Detection - Accurate alerts for people and motion Full-Colour Night Vision - Vivid low-light images with built-in lighting Wire-Free Installation - Flexible placement without cabling IP65 Weatherproof - Reliable outdoor performance Two-Way Audio - Real-time communication via built-in mic and speaker Flexible Storage - Supports microSD and optional cloud storage Smart App Control - Monitor and manage via the Tapo app Smart Home Integration - Works with Amazon Alexa and Google AssistantSPECIFICATIONS Image Sensor: 1/3" Progressive Scan CMOS Lens: 3.16mm ±5%, F1.6 ±5% Field of View: 116.7° Diagonal, 99.7° Horizontal, 53.8° Vertical Night Vision: 2× 850nm IR LEDs (up to 10m), Colour Night Vision Lighting: 2× White Lights (Motion-Activated, App-Controlled) Maximum Resolution: 1080p 2MP (1920 × 1080) Frame Rate: 15fps Video Compression: H.264 Image Enhancement: 3DNR, WDR Audio: Built-In Microphone and Speaker Audio Communication: Two-Way Audio with Noise Cancellation Siren Volume: 70dBA Local Storage: MicroSD Slot (up to 512GB) Cloud Storage: Tapo Care (Subscription Required) Detection: Motion Detection, Person Detection Activity Zones: Supported Notifications: System Notification, Snapshot (Tapo Care) Network: Wi-Fi Wireless Standard: IEEE 802.11b/g/n, 2.4GHz Security: 128-bit AES Encryption, SSL/TLS, WPA/WPA2-PSK Power Source: Built-In Rechargeable Lithium-Ion Battery, Optional Solar Panel Input Voltage: 100~240V, 50/60Hz, 0.2A (Adapter Not Included) Output Voltage: 5V 1A (USB Type-C, Adapter Not Included) Smart Integration: Google Assistant, Amazon Alexa Weather Resistance: IP65 Mounting: Wall-Mounted Operating Temperature: -20~45°C Storage Temperature: -40~60°C Charging Temperature: 0~45°C Operating Humidity: 10~90% RH (Non-Condensing) Storage Humidity: 5~90% RH (Non-Condensing) Dimensions (W × D × H): 81 × 48 × 58.32mm Certifications: CE / FCC / DOE / CEC / RCM / KC / NCC / BSMI / NTRA / IP65