| Main centres: | 1-3 business days |
| Regional areas: | 3-4 business days |
| Remote areas: | 3-5 business days |
1) All Product returns or Exchanges will be send to the manufacturer / Supplier / Distributor for a full inspection and assessment Upon receipt of the returned item, it will undergo a full inspection and assessment by the product supplier / manufacturer / Distributor every supplier / manufacturer / Distributor have its own Policy to exchanges and returns
2) If supplier / manufacturer / Distributor agree to a Refund of price of unsuitable products.
We will refund the full price of any unsuitable products in their original unopened packaging. For opened products, the supplier / manufacturer / Distributor may deduct or charge a reasonable amount for any use of the products plus certain costs necessary for repackaging and restocking, subject to the CPA. These costs are usually up to 25% of the cost of the products.
FEATURES Dual 2K Cameras - Two 3MP lenses provide wide-angle and telephoto views simultaneously Pan/Tilt Smart Tracking - Automatically follows detected movement for continuous monitoring Colour Night Vision - Built-in spotlights reveal full-colour details in low light AI Smart Detection - Detects people, pets, vehicles and other activity with intelligent alerts Dual-View Monitoring - Watch two different areas simultaneously from one camera Two-Way Audio - Built-in microphone and speaker enable real-time communication Flexible Storage Options - Supports microSD cards up to 512GB or Tapo cloud storage Indoor and Outdoor Ready - IP65 weather resistance for reliable installation Flexible Mounting - Supports tabletop, wall, ceiling or pole mounting Smart Home Integration - Works with Amazon Alexa, Google Assistant and SmartThingsSPECIFICATIONSCAMERA Image Sensor: 1/2.8" Progressive Scan CMOS Starlight SensorLENS Fixed Lens:- Focal Length: 2.8mm- Aperture: F1.6- Field of View: 125.5° (Diagonal), 107.8° (Horizontal), 57.8° (Vertical) PT Lens:- Focal Length: 6mm- Aperture: F1.6- Field of View: 67.1° (Diagonal), 57.8° (Horizontal), 30.1° (Vertical)NIGHT VISION 850nm IR LED: Up to 12m Colour Night Vision SupportDAY/NIGHT SWITCH IR-Cut Filter with Auto-SwitchingINTERFACE 1× Reset Button 1× microSD Card Slot (up to 512GB)VIDEO & AUDIO Maximum Resolution: 2304 × 1296 Frame Rate: 15 fps Digital Zoom: 10.8× Video Compression: H.264 Live View: Yes Image Enhancement: 3DNR, WDR Audio Input and Output: Built-in Microphone and Speaker Audio Communication: Two-Way Audio with Noise Cancellation Siren Volume: 100.1dB (Measured at 10cm)STORAGE Local Storage: microSD Card Slot (up to 512GB) Cloud Storage: Tapo Care Cloud Storage (Subscription Required)DETECTION AND NOTIFICATION Motion Detection Person Detection Pet Detection Vehicle Detection Line-Crossing Detection Baby Crying Detection Glass Break Detection Dog Bark Detection Cat Meow Detection Camera Tampering Detection Activity Zones: Supported Output Notification: System Notification / Snapshot Notification (Tapo Care)NETWORK Network Connectivity: Wi-Fi Wireless Connectivity: IEEE 802.11 b/g/n, 2.4GHz Transmission Rate:- 11b: 11Mbps- 11g: 54Mbps- 11n: 72.2Mbps Protocol: TCP/IP, DHCP, ICMP, DNS, NTP, HTTPS, TCP, UDP RTSP: Yes ONVIF: YesSECURITY On-Device Machine Learning 128-bit AES Encryption with SSL/TLS WPA/WPA2-PSKPOWER Power Source: 5V DC Power Adapter Input Voltage: 100~240V, 50/60Hz, 0.3A Output Voltage: 5V 2A (USB Type-C) Power Cord Length: 3 m Typical Power Consumption: 3W Maximum Power Consumption: 9WGENERAL Smart Integration: Google Assistant, Amazon Alexa, Samsung SmartThings Weather Resistance: IP65 Mounting Options: Tabletop, Wall-Mounted, Ceiling-Mounted, Pole-Mounted Operating Temperature: -20~50°C Storage Temperature: -40~60°C Operating Humidity: 10~90% RH (Non-Condensing) Storage Humidity: 0~90% RH (Non-Condensing)PHYSICAL Dimensions: 78 × 76.83 × 106.83mm Weight: 277g
