| Main centres: | 1-3 business days |
| Regional areas: | 3-4 business days |
| Remote areas: | 3-5 business days |
1) All Product returns or Exchanges will be send to the manufacturer / Supplier / Distributor for a full inspection and assessment Upon receipt of the returned item, it will undergo a full inspection and assessment by the product supplier / manufacturer / Distributor every supplier / manufacturer / Distributor have its own Policy to exchanges and returns
2) If supplier / manufacturer / Distributor agree to a Refund of price of unsuitable products.
We will refund the full price of any unsuitable products in their original unopened packaging. For opened products, the supplier / manufacturer / Distributor may deduct or charge a reasonable amount for any use of the products plus certain costs necessary for repackaging and restocking, subject to the CPA. These costs are usually up to 25% of the cost of the products.
FEATURES 2K QHD high-resolution video Full-colour night vision with spotlight AI detection (person, pet, vehicle detection) Smart motion tracking Two-way audio communication Magnetic base for flexible mounting IP66 weatherproof design Local storage via microSD (up to 512GB) Remote access via Tapo App Compatible with Google Assistant and Amazon AlexaSPECIFICATIONS Video Resolution: 2560 × 1440 (2K QHD) Night Vision: Full-colour + IR night vision AI Detection: Person, pet, vehicle detection Audio: Built-in microphone and speaker Storage: microSD card slot (supports up to 512GB) Wireless Standard: 2.4GHz Wi-Fi (IEEE 802.11b/g/n) Weather Rating: IP66 Mounting: Magnetic base / wall mount Power Supply: Wired power adapter Operating Temperature: -20°C to 45°C App Support: Tapo App (iOS & Android) Voice Control: Google Assistant & Amazon Alexa compatible