| Main centres: | 1-3 business days |
| Regional areas: | 3-4 business days |
| Remote areas: | 3-5 business days |
1) All Product returns or Exchanges will be send to the manufacturer / Supplier / Distributor for a full inspection and assessment Upon receipt of the returned item, it will undergo a full inspection and assessment by the product supplier / manufacturer / Distributor every supplier / manufacturer / Distributor have its own Policy to exchanges and returns
2) If supplier / manufacturer / Distributor agree to a Refund of price of unsuitable products.
We will refund the full price of any unsuitable products in their original unopened packaging. For opened products, the supplier / manufacturer / Distributor may deduct or charge a reasonable amount for any use of the products plus certain costs necessary for repackaging and restocking, subject to the CPA. These costs are usually up to 25% of the cost of the products.
FEATURES Add Security to Your Home. Wherever. Whenever Smart AI Detection and Notifications Motion Detection and Tracking Pan and Tilt Vivid Colours, Even at Night Sound and Light Alarm Two-Way Audio Local and Cloud Storage Compact Design for Multiple Installation MethodsSPECIFICATIONSCAMERA Image Sensor: 1/3" Progressive Scan CMOS Starlight Sensor Lens: Focal Length: 4mm ±5% Aperture: F2.0 ±5% Field of View: 98° (Diagonal), 83° (Horizontal), 47° (Vertical) Night Vision: 850nm IR LED 12m, Colour Night Vision Day/Night Mechanism: IR-Cut Filter with Auto-Switching Max. Resolution: 2304 × 1296 px Interface & Button: RESET Button, microSD Card Slot (up to 512GB)VIDEO AND AUDIO Live View: Yes Frame Rate: 30 fps Video Compression: H.264 Audio Input & Output: Built-in Microphone and Speaker Audio Communication: Two-Way Audio with Noise CancellationSTORAGE Local Storage: microSD Card Slot on Camera (up to 512GB) Cloud Storage: Tapo Care Cloud Storage Services (Subscription required)DETECTION AND NOTIFICATIONS AI Detection: Motion Detection, Person Detection, Baby Crying Detection, Camera Tampering Activity Zones: Yes (Only works with Motion Detection and Person Detection.) Output Notification: System Notification, System Notification with Snapshot (Tapo Care Services)NETWORK Network Connectivity: Connect via Wi-Fi Wireless Connectivity: IEEE 802.11b/g/n, 2.4 GHz Wi-Fi Protocol: TCP/IP, DHCP, ICMP, DNS, NTP, HTTPS, TCP, UDP RTSP: Yes ONVIF: Yes Transmission Rate: 11b: 11Mbps, 11g: 54Mbps, 11n: 72.2MbpsSECURITY Security: On-Device Machine Learning, 128-bit AES Encryption with SSL/TLS, WPA/WPA2-PSKPOWER Power Source: 5V DC Power Adapter Input Voltage: 100~240V, 50/60 Hz Output Voltage; 5V 1A (Type-C Power) DC Power Connector Size: Adapter: USB Type-A, Camera: USB Type-C Power Cord Length: 2m Typical Power Consumption: 2.3W Maximum Power Consumption: 5WGENERAL Smart Integration: Google Assistant, Amazon Alexa, Samsung SmartThings Weather Resistance: IP65 Mounting Options: Tabletop, Wall-Mounted, Ceiling-Mounted: Pole-Mounted Operating Temperature: -20~50°C Storage Temperature: -40~60°C Operating Humidity: 10~90% RH, Non-Condensing Storage Humidity: 0~90% RH, Non-Condensing Dimensions (W x D x H): 105.3 × 77.8 × 69.8mm Weight: 220g
