| Main centres: | 1-3 business days |
| Regional areas: | 3-4 business days |
| Remote areas: | 3-5 business days |
1) All Product returns or Exchanges will be send to the manufacturer / Supplier / Distributor for a full inspection and assessment Upon receipt of the returned item, it will undergo a full inspection and assessment by the product supplier / manufacturer / Distributor every supplier / manufacturer / Distributor have its own Policy to exchanges and returns
2) If supplier / manufacturer / Distributor agree to a Refund of price of unsuitable products.
We will refund the full price of any unsuitable products in their original unopened packaging. For opened products, the supplier / manufacturer / Distributor may deduct or charge a reasonable amount for any use of the products plus certain costs necessary for repackaging and restocking, subject to the CPA. These costs are usually up to 25% of the cost of the products.
FEATURES No Wi-Fi, No Limit 360° All-Round Protection Free AI Detection 1080P Full HD Colour Night Vision IP66 Weatherproof Sound and Light Alarm Local and Cloud Storage Dual Mode Flexibility with 4G or PoESPECIFICATIONSCAMERA Image Sensor: 1/3" CMOS Sensor Lens: Focal Length: 3.16mm, Aperture: F1.6, Field of View: 116.7° (Diagonal), 99.7° (Horizontal), 53.8° (Vertical) Night Vision: 850 nm IR LED (98 ft / 29.9 m), Colour Night Vision Interface & Button:1× DC Port 1× Ethernet Port 1× RESET Button 1× MicroSD Card Slot (up to 512GB) 1× Nano-SIM Card Slot Pan/Tilt Range: Pan Mechanical Range: 340° (360° Pan Coverage) Tilt Mechanical Range: 85° (139° Tilt Coverage)VIDEO & AUDIO Maximum Resolution: 1920 × 1080px Frame Rate: 15/20/25/30fps Video Compression: H.264 Live View: Yes Audio Input & Output: Built-in Microphone and Speaker Audio Communication: Two-Way Audio with Noise Cancellation Siren Volume: 99dB (Level measured at 4-inch/10-cm distance)STORAGE Local Storage: MicroSD Card Slot on Camera (up to 512GB) Cloud Storage: Tapo Care Cloud Storage Services (Subscription Required)DETECTION AND NOTIFICATIONS AI Detection: Motion Detection, Person Detection, Pet Detection, Vehicle Detection, Tamper Detection, Line-Crossing Detection, Meow Detection, Bark Detection, Glass-Breaking Detection Activity Zones: Yes Output Notification: System Notification and System Notification with Snapshot (Tapo Care Services)NETWORK Network Connectivity: 4G LTE/LAN Cable RTSP: Yes ONVIF: YES (Only Available in Ethernet Mode) Frequency: LTE-FDD: B1/3/5/7/8/20/28, LTE-TDD: B38/40/41POWER Power Source: 12V DC Power Adapter, PoE: 802.3af/at Input Voltage: 100~240V, 50/60 Hz Output Voltage: DC Power: 12V 1AGENERAL Smart Integration: Google Assistant, Amazon Alexa Weather Resistance: IP66 System Requirements: Tapo App: iOS 9.0 or Higher, Android 4.4 or Higher Mounting Options: Ceiling-Mounted, Wall-Mounted, Pole-Mounted (Pole-Mounting Loops Required but Not Included) Operating Temperature: -30~60°C Storage Temperature: -40~60°C Operating Humidity: 10%~90% RH, Non-Condensing Storage Humidity: 0~90% RH, Non-Condensing Dimensions (W x D x H): 130.8 × 84 × 116.1mm Camera Dimensions (with antennas and bracket): 139.8 × 102.3 × 234.2mm Certifications: CE, NTRA, RCM, VCCI, NCC, BSMI, ROHS
