| Main centres: | 1-3 business days |
| Regional areas: | 3-4 business days |
| Remote areas: | 3-5 business days |
1) All Product returns or Exchanges will be send to the manufacturer / Supplier / Distributor for a full inspection and assessment Upon receipt of the returned item, it will undergo a full inspection and assessment by the product supplier / manufacturer / Distributor every supplier / manufacturer / Distributor have its own Policy to exchanges and returns
2) If supplier / manufacturer / Distributor agree to a Refund of price of unsuitable products.
We will refund the full price of any unsuitable products in their original unopened packaging. For opened products, the supplier / manufacturer / Distributor may deduct or charge a reasonable amount for any use of the products plus certain costs necessary for repackaging and restocking, subject to the CPA. These costs are usually up to 25% of the cost of the products.
FEATURES Dual Lens 2K+2K Resolution - Two 3MP cameras capture two views simultaneously for wider coverage and reduced blind spots Synchronised Smart Tracking - PT camera follows movement detected by the fixed lens for seamless monitoring 3× Telephoto Clarity - Enhanced zoomed-in detail for improved long-range visibility Colour Night Vision - Built-in spotlights deliver full-colour footage even in low light Smart AI Detection - Detects people, pets and vehicles with accurate alerts Flexible Connectivity & Storage - Supports Wi-Fi and Ethernet connection with microSD (up to 512GB) and cloud storage options IP66 Weatherproof - Durable outdoor design with flexible mounting options and reliable all-weather performanceSPECIFICATIONSCAMERA Image Sensor: 1/2.8" Progressive Scan CMOS Sensor Lens: 6mm and 2.53mm, F1.6 Field of View: 66.5° / 165.1° (Diagonal), 57.3° / 137.6° (Horizontal), 31.7° / 73.0° (Vertical) Night Vision: 850nm IR LEDs (up to 29.9m) + Colour Night Vision Day/Night Switch: IR-Cut Filter with Auto Switching Interface: RJ45 Ethernet Port, RESET Button, microSD Slot (up to 512GB)VIDEO AND AUDIO Resolution: Dual 2K 3MP (2304 × 1296 + 2304 × 1296) Frame Rate: 15fps Video Compression: H.264 Image Enhancement: 3DNR, WDR Live View: Yes Audio: Built-in Microphone and Speaker Two-Way Audio: Yes (Noise Cancellation) Siren Volume: 99dB (at 10cm)STORAGE Local Storage: microSD Card (up to 512GB) Cloud Storage: Tapo Care Cloud Storage (Subscription Required)DETECTION AND NOTIFICATIONS AI Detection: Motion, Person, Pet, Vehicle, Line-Crossing, Tamper Activity Zones: Yes (Supports Motion/Person/Pet/Vehicle Detection) Notifications: System Notification, Snapshot Notification (Tapo Care)NETWORK Connectivity: Wi-Fi or Ethernet Wireless: IEEE 802.11 b/g/n/ax, 2.4GHz Protocol: TCP/IP, DHCP, ICMP, DNS, NTP, HTTPS, TCP, UDP Ethernet Port: Yes RTSP: Yes ONVIF: YesSECURITY Encryption: 128-bit AES with SSL/TLS Wireless Security: WPA/WPA2-PSK/WPA3 AI Processing: On-Device Machine LearningPOWER Power Source: 12V DC Adapter Input: 100~240V, 50/60Hz Output: 12V 1A Power Cable Length: 3m Typical Consumption: 5.3W Maximum Consumption: 11.2WGENERAL Smart Integration: Google Assistant, Amazon Alexa, Samsung SmartThings Weather Resistance: IP66 Mounting Options: Wall-Mounted, Eave-Mounted, Pole-Mounted Operating Temperature: -30~60°C Storage Temperature: -40~60°C Operating Humidity: 10~90% RH, Non-Condensing Storage Humidity: 0~90% RH, Non-Condensing Dimensions: 114.57 × 159.55 × 152.1mm Weight: 491g
