| Main centres: | 1-3 business days |
| Regional areas: | 3-4 business days |
| Remote areas: | 3-5 business days |
1) All Product returns or Exchanges will be send to the manufacturer / Supplier / Distributor for a full inspection and assessment Upon receipt of the returned item, it will undergo a full inspection and assessment by the product supplier / manufacturer / Distributor every supplier / manufacturer / Distributor have its own Policy to exchanges and returns
2) If supplier / manufacturer / Distributor agree to a Refund of price of unsuitable products.
We will refund the full price of any unsuitable products in their original unopened packaging. For opened products, the supplier / manufacturer / Distributor may deduct or charge a reasonable amount for any use of the products plus certain costs necessary for repackaging and restocking, subject to the CPA. These costs are usually up to 25% of the cost of the products.
FEATURES 1080P Full HD - Sharp 1920 × 1080 video with clear detail 360° Pan and Tilt - Full coverage with motion tracking to eliminate blind spots Starlight Colour Night Vision - Bright, full-colour video in low-light conditions Smart AI Detection - Detects people, pets, vehicles and key events 4G LTE and Ethernet Connectivity - Flexible connection for remote or wired setups Dual Power Options - Supports DC input and PoE for versatile installation Two-Way Audio - Real-time communication via built-in mic and speaker Flexible Storage - Supports microSD up to 512GB and optional cloud Smart Home Integration - Works with Amazon Alexa and Google AssistantSPECIFICATIONS Image Sensor: 1/3" CMOS Sensor Lens: 3.16mm, F1.6 Field of View: 116.7° Diagonal, 99.7° Horizontal, 53.8° Vertical Night Vision: 850nm IR LED (up to 29.9m), Colour Night Vision Pan and Tilt: 340° Pan (360° Coverage), 85° Tilt (139° Coverage) Maximum Resolution: 1920 × 1080 (1080p Full HD) Frame Rate: 15/20/25/30fps Video Compression: H.264 Audio: Built-In Microphone and Speaker Audio Communication: Two-Way Audio with Noise Cancellation Siren Volume: 99dB Local Storage: MicroSD Slot (up to 512GB) Cloud Storage: Tapo Care (Subscription Required) Detection: Motion, Person, Pet, Vehicle, Line-Crossing, Tamper, Sound (Bark, Meow, Glass Break) Activity Zones: Supported Notifications: System Notification, Snapshot (Tapo Care) Network: 4G LTE or Ethernet Ethernet Port: 1× RJ45 (PoE Supported) RTSP: Yes ONVIF: Yes (Ethernet Mode Only) 4G Bands: LTE-FDD B1/3/5/7/8/20/28, LTE-TDD B38/40/41 Power Source: 12V DC Adapter, PoE (802.3af/at) Input Voltage: 100~240V 50/60Hz Output Voltage: 12V 1A Smart Integration: Google Assistant, Amazon Alexa Weather Resistance: IP66 Mounting: Ceiling, Wall, Pole Operating Temperature: -30~60°C Storage Temperature: -40~60°C Operating Humidity: 10~90% RH (Non-Condensing) Storage Humidity: 0~90% RH (Non-Condensing) Dimensions: 130.8 × 84.0 × 116.1mm Certifications: CE / NTRA / RCM / VCCI / NCC / BSMI / RoHS
