| Main centres: | 1-3 business days |
| Regional areas: | 3-4 business days |
| Remote areas: | 3-5 business days |
1) All Product returns or Exchanges will be send to the manufacturer / Supplier / Distributor for a full inspection and assessment Upon receipt of the returned item, it will undergo a full inspection and assessment by the product supplier / manufacturer / Distributor every supplier / manufacturer / Distributor have its own Policy to exchanges and returns
2) If supplier / manufacturer / Distributor agree to a Refund of price of unsuitable products.
We will refund the full price of any unsuitable products in their original unopened packaging. For opened products, the supplier / manufacturer / Distributor may deduct or charge a reasonable amount for any use of the products plus certain costs necessary for repackaging and restocking, subject to the CPA. These costs are usually up to 25% of the cost of the products.
FEATURES 4K Ultra HD Video - 8MP resolution delivers sharp, detailed footage for superior monitoring AI Smart Detection - Recognises faces, people, pets and vehicles for smarter alerts Pan/Tilt Coverage - Wide field of view with AI auto-zoom tracking for dynamic monitoring Human Face Recognition - Identifies familiar faces and alerts you when unknown people appear Night Vision up to 12m - Clear monitoring even in complete darkness Two-Way Audio - Communicate through the built-in microphone and speaker Local Storage up to 512GB - Supports microSD card recording without subscription fees Privacy Mode - Physically blocks the lens to protect personal privacy Smart Home Integration - Works with Amazon Alexa, Google Assistant and SmartThings Flexible Installation - Supports tabletop, wall and ceiling mounting optionsSPECIFICATIONSCAMERA Image Sensor: 1/2.7" Progressive Scan CMOS Starlight SensorLENS Focal Length: 4.3mm Aperture: F1.6 Field of View: 109.6° (Diagonal), 91.5° (Horizontal), 46.1° (Vertical)NIGHT VISION 850nm IR LEDs: up to 12mDAY/NIGHT SWITCH IR-Cut Filter with Auto-SwitchingINTERFACE 1× Reset Button 1× microSD Card Slot (up to 512GB)VIDEO & AUDIO Maximum Resolution: 4K 8MP (3840 × 2160) Frame Rate: 15 / 20 / 25 fps (Default 20 fps) Digital Zoom: 18× Video Compression: H.264 Live View: Yes Image Enhancement: 3DNR, WDR Audio Input and Output: Built-in Microphone and Speaker Audio Communication: Two-Way Audio with Noise Cancellation Siren Volume: 90dB (Measured at 10cm)STORAGE Local Storage: microSD Card Slot (up to 512GB) Cloud Storage: Tapo Care Cloud Storage (Subscription Required)DETECTION AND NOTIFICATION Facial Recognition Motion Detection Person Detection Vehicle Detection Pet Detection Line-Crossing Detection Tamper Detection Baby Cry Detection Cat Meow Detection Dog Bark Detection Glass Breaking Detection Activity Zones: Supported (Motion Detection Only) Output Notification: System Notification / Snapshot Notification (Tapo Care)NETWORK Network Connectivity: Wi-Fi Wireless Connectivity: IEEE 802.11 a/b/g/n, 2.4GHz and 5.0GHz Transmission Rate:- 11b: 11Mbps- 11a/g: 54Mbps- 11n: 72.2Mbps Protocol: TCP/IP, DHCP, ICMP, DNS, NTP, HTTPS, TCP, UDP RTSP: Yes ONVIF: YesSECURITY On-Device Machine Learning 128-bit AES Encryption with SSL/TLS WPA/WPA2-PSK/WPA3-PersonalPOWER Power Source: 5V DC Power Adapter Adapter Input: 100~240V, 50/60Hz Adapter Output: 5V 2A (USB Type-A Port) Power Cable: Type-A to Type-C Cable Power Cord Length: 3m Typical Power Consumption: 2.5W Maximum Power Consumption: 8.65WGENERAL Smart Integration: Google Assistant, Amazon Alexa, Samsung SmartThings Mounting Options: Tabletop, Ceiling-Mounted, Wall-Mounted Operating Temperature: 0~40°C Storage Temperature: -20~60°C Operating Humidity: 10~90% RH (Non-Condensing) Storage Humidity: 5~90% RH (Non-Condensing)PHYSICAL Dimensions: 74.59 × 88.74 × 118.87mm Weight: 210.6g
