| Main centres: | 1-3 business days |
| Regional areas: | 3-4 business days |
| Remote areas: | 3-5 business days |
1) All Product returns or Exchanges will be send to the manufacturer / Supplier / Distributor for a full inspection and assessment Upon receipt of the returned item, it will undergo a full inspection and assessment by the product supplier / manufacturer / Distributor every supplier / manufacturer / Distributor have its own Policy to exchanges and returns
2) If supplier / manufacturer / Distributor agree to a Refund of price of unsuitable products.
We will refund the full price of any unsuitable products in their original unopened packaging. For opened products, the supplier / manufacturer / Distributor may deduct or charge a reasonable amount for any use of the products plus certain costs necessary for repackaging and restocking, subject to the CPA. These costs are usually up to 25% of the cost of the products.
The TP-Link Tapo H500 Smart Hub is a hybrid smart home base station and local video storage solution supporting dual-band 2.4/5 GHz WiFi, 868 MHz sub-GHz connectivity for low-power sensors, and a 10/100Mbps Ethernet port for stable wired networking. It integrates up to 64 switches, sensors or buttons and 16 cameras or doorbells within a single system. The unit features built-in 16GB eMMC storage and supports SATA expansion up to 16TB for long-term local video retention. Physical interfaces include 1 × HDMI for direct video output, 1 × USB 2.0, and 1 × USB Type-C port, enabling flexible deployment for security monitoring and smart home control.
