| Main centres: | 1-3 business days |
| Regional areas: | 3-4 business days |
| Remote areas: | 3-5 business days |
1) All Product returns or Exchanges will be send to the manufacturer / Supplier / Distributor for a full inspection and assessment Upon receipt of the returned item, it will undergo a full inspection and assessment by the product supplier / manufacturer / Distributor every supplier / manufacturer / Distributor have its own Policy to exchanges and returns
2) If supplier / manufacturer / Distributor agree to a Refund of price of unsuitable products.
We will refund the full price of any unsuitable products in their original unopened packaging. For opened products, the supplier / manufacturer / Distributor may deduct or charge a reasonable amount for any use of the products plus certain costs necessary for repackaging and restocking, subject to the CPA. These costs are usually up to 25% of the cost of the products.
FEATURES 6-Month Battery Life - Enjoy long-lasting security with fewer charges, ensuring continuous protection and convenience 2K Clarity - Provides finer details and incredible clarity 160° Ultra-Wide View - Captures everything from head-to-toe Full-Colour Night Vision with Spotlight - Vivid night visibility and security Free Detection and Notification - Alerts for person, vehicle, pet and package Two-Way Audio - High-quality audio with premium microphone and speakers Quick Response - Rapid reaction to any situation IP65 Weatherproof - Reliable in all weather conditions Local and Cloud Storage - Supports microSD card (up to 512GB) and Tapo Care cloud servicesSPECIFICATIONSIMAGE SENSOR 1/3" Progressive Scan CMOS SensorLENS Focal Length: 1.18mm Aperture: F1.8 Field of View: 160° (Diagonal), 135° (Horizontal), 109° (Vertical)NIGHT VISION 850nm IR LED (7.6m) Full-Colour Night VisionLIGHTING Built-In SpotlightsINTERFACE AND BUTTON Reset Button Doorbell Button Anti-Theft ButtonVIDEO AND AUDIOMAX RESOLUTION 2K 3MP (2304 × 1296)FRAME RATE 15fpsDIGITAL ZOOM 10×VIDEO COMPRESSION H.264LIVE VIEW YesIMAGE ENHANCEMENT 3DNR WDRAUDIO INPUT AND OUTPUT Built-In Microphone and SpeakerAUDIO COMMUNICATION Two-Way Audio with Noise CancellationSTORAGE Local Storage: MicroSD Card Slot on Camera (up to 512GB) Cloud Storage: Tapo Care Cloud Storage Services (Subscription Required)DETECTION AND NOTIFICATIONSSENSOR Dual PIR Motion Sensor (FOV: 150° Horizontal) Ambient Light SensorAI DETECTION Person DetectionACTIVITY ZONES YesOUTPUT NOTIFICATION System Notification System Notification with Snapshot (Tapo Care Services)NETWORKNETWORK CONNECTIVITY Connect via Wi-FiWIRELESS CONNECTIVITY IEEE 802.11b/g/n, 2.4GHz Wi-FiSECURITYSECURITY FEATURES On-Device Machine Learning 128-bit AES Encryption with SSL/TLS WPA/WPA2-PSKPOWERPOWER SOURCE 6400mAh Built-In Rechargeable Lithium-Ion Battery Optional Solar Panel: Tapo A201 (Sold Separately)INPUT VOLTAGE Doorbell Battery Pack Adapter Input: 100~240V, 50/60HzOUTPUT VOLTAGE Doorbell Battery Pack Adapter Output: 5V 1AGENERALSMART INTEGRATION Google Assistant Amazon AlexaWEATHER RESISTANCE IP65SYSTEM REQUIREMENTS Tapo App: iOS 12.0 or Higher Android 4.4 or HigherMOUNTING OPTIONS Stick to a Wall Mount to a WallDIMENSIONS Doorbell Dimensions: 150 × 50 × 38.4mm Chime Dimensions: 73 × 54.6 × 48mmCERTIFICATIONS CE RoHS RCM NTRA FCC EAC Triman UKCAENVIRONMENT Operating Temperature: -20~45°C Storage Temperature: -40~60°C Operating Humidity: 10~90% Non-Condensing Storage Humidity: 0~90% Non-Condensing
