| Main centres: | 1-3 business days |
| Regional areas: | 3-4 business days |
| Remote areas: | 3-5 business days |
1) All Product returns or Exchanges will be send to the manufacturer / Supplier / Distributor for a full inspection and assessment Upon receipt of the returned item, it will undergo a full inspection and assessment by the product supplier / manufacturer / Distributor every supplier / manufacturer / Distributor have its own Policy to exchanges and returns
2) If supplier / manufacturer / Distributor agree to a Refund of price of unsuitable products.
We will refund the full price of any unsuitable products in their original unopened packaging. For opened products, the supplier / manufacturer / Distributor may deduct or charge a reasonable amount for any use of the products plus certain costs necessary for repackaging and restocking, subject to the CPA. These costs are usually up to 25% of the cost of the products.
FEATURES 2K 5MP Live View - Always know what happens in front of your door via the Tapo App With the starlight sensor and 2K 5MP resolution, check all the fine details captured even in low-light environments Colour Night Vision - With the embedded spotlight and starlight sensor, the Tapo D230S1 reveals high-fidelity details and colour at night Head-to-Toe View - With the camera's ultra-wide FOV (160° Diagonal), Tapo 4:3 live view ensures users can check visitors from head-to-toe as close as 1m, which shows more vertical details than other 16:9 doorbells' Flexible Placement, Flexible Views - Different wedge choices allow users to make the doorbell suits more placement scenarios Users can also use wedges to adjust the views Longer Battery Life - The rechargeable and removable battery with a low-power protocol extends your usage Smart AI Detection and Notification - Smart AI algorithms identify people and cars and notify users as needed Multiple Ways to Answer - With two-way audio or a recorded quick response, communicate directly with your deliveries through the Tapo App Flexible Storage Choice - Save recorded videos on the hub's installed microSD card (supports up to 512 GB) or by using the Tapo Care cloud storage services Anti-Theft Alarm - Be alerted by the anti-theft alarm function should someone try to remove the doorbell Water and Dust Resistant IP64 - Operates well on rainy days and in damp environments