| Main centres: | 1-3 business days |
| Regional areas: | 3-4 business days |
| Remote areas: | 3-5 business days |

1) All Product returns or Exchanges will be send to the manufacturer / Supplier / Distributor for a full inspection and assessment Upon receipt of the returned item, it will undergo a full inspection and assessment by the product supplier / manufacturer / Distributor every supplier / manufacturer / Distributor have its own Policy to exchanges and returns
2) If supplier / manufacturer / Distributor agree to a Refund of price of unsuitable products.
We will refund the full price of any unsuitable products in their original unopened packaging. For opened products, the supplier / manufacturer / Distributor may deduct or charge a reasonable amount for any use of the products plus certain costs necessary for repackaging and restocking, subject to the CPA. These costs are usually up to 25% of the cost of the products.
The TP-Link VIGI InSight S245ZI is a 4MP motorised varifocal dome camera featuring a 2.713.5 mm lens that provides 5× optical zoom, making it suitable for indoor and outdoor surveillance applications requiring flexible viewing angles. It includes smart detection for human and vehicle classification, two-way audio for communication, and video enhancement technologies such as true WDR, Smart IR, and 3D DNR to ensure clear, balanced images in various lighting conditions. With an infrared range of up to 60 metres, an IP67 weatherproof rating, and IK10 vandal resistance, this camera is built for demanding security environments. It utilises H.265+ compression to save bandwidth and storage space, and supports a microSD card up to 512 GB for local recording.